COVID-19 Safety

Preferred Home Services van graphic

Read the letter below from our owners, Chris and Kyle, regarding COVID-19.

Dear Friends,

As the day-to-day landscape of our homes and routines change in response to COVID-19, we’re reaching out to you, our neighbors, with assurance and thoughtfulness. We appreciate your loyalty and the trust you place in us as your home service partner. Recognizing the ongoing and increased uncertainty that coronavirus (COVID-19) is causing around the world, our highest priority is the health and well-being of our customers and employees. With that in mind, we wanted to update you on the actions we have taken in response to the outbreak.

Know that we are actively monitoring the situation and taking guidance from the Centers for Disease Control and Prevention (CDC) and other public health experts. Our core value to “Always do the right thing” means that today – and every day – we will do all we can to be there for you when you need us.


This is as true for our teams as it is for our homeowners. We are immensely proud of the talented professionals in our office, call center, and those working diligently in homes. They are the heart of our success, and the champions of initiatives that support the health and safety of our customers.


From our expert comfort consultants to our highly trained technicians, every team member visiting homes will build on our current cleanliness best-practices, including wearing booties and using drop cloths. Every truck in our fleet carries waterless soap, hand sanitizer, and surface wipes for frequent cleaning of hands, tools, and surfaces. At Preferred, our goal is to take measures that keep you and your family safe. We will respect your wishes as to the level of personal protective equipment (PPE) that you would like our team to use when in your home.


Most importantly, we are working closely with our suppliers and team leads to ensure our continued support of families in the community with 24/7 availability and the right products for their home comfort.

Times of challenge are opportunities for growth and understanding. Thank you for allowing us to be your home’s partner in health and comfort. Our Preferred family is here to help you now, and in the days and months to come.

Respectfully,

Chris DiCampli & Kyle Geiger

Co-Owners

Preferred Home Services

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    Here's What Over 2,000 Customers Are Saying!

    Very pleased with Preferred. Would highly recommend them. Prompt service. Technician was skilled, polite, and efficient with our plumbing issues

    ~ Brenda T.

    Extremely professional and high-quality service. We’ve now used Preferred on multiple occasions, and each time the technicians have been honest, knowledgeable, and friendly.

    ~ James S.

    Everyone has been remarkable to deal with. Technicians and scheduling staff has been absolutely wonderful! Would highly recommend to anyone!

    ~ Melanie S.

    The Technician showed up on time. Went directly to work servicing the system. He kept us well informed about his progress and notified us of any issues that he discovered, along with any options. He made the process as easy and pleasant as possible.

    ~ Bill T.

    After finding out my toilet was leaking and the panicky scramble of “what do I do’s”, I called Preferred Home Services. They were able to come out and fix the issue all within a few hours. The technician was friendly, explained what had happened, and was quick to fix the toilet! I will be calling Preferred Home Services from now on for my household plumbing needs!

    ~ Kristine P.

    We had a fantastic experience with Preferred Home Services! Mike and Nick took care of some plumbing needs we had and were so knowledgeable and professional. The customer service throughout our whole experience has been second to none! I couldn’t be more pleased.

    ~ Jeanne R.

    Very happy with Preferred Home Services. They were very professional and courteous during the installations. They were very efficient and took time to explain everything to me before and after, and very prompt with follow-up questions.

    ~ Katie V.

    At 6 PM on a 95-degree day, I noticed that my system was not cooling and was in fact down. I called and was pleased to have someone pick up the phone and listen to the symptoms of the problem. They ultimately dispatched a repair person who was able to get the system up and running by 8:30 PM in advance of a long, hot holiday weekend, I was very pleased with the prompt response to my emergency.

    ~ Bruce H.

    They installed a new unit and replaced all the duct work under my house. They did a great job and were very professional and had the job done in just two days! I will highly recommend this company to anyone needing work.

    ~ Matt B.

    This business is incredible. Called for service due to our HVAC not working at all. It was late afternoon and a Technician was at our door within the hour...

    ~ Benson F.

    Love preferred home services. They are responsive, knowledgeable, and have great customer service. I've used them at both properties for HVAC issues. I love that the text a picture of who is coming, along with a bio. Definitely recommend!

    ~ C. R.

    I can't say enough about this company! I've used them twice now, once for a plumbing issue and today for my AC. They were prompt, professional, knew what they were doing and made me feel comfortable and confident in their work.

    ~ A. S.

The Preferred difference...

We believe that happy team members lead to happy customers and that every call and every customer matters. When you reach out to us for routine plumbing services, heating system installation, or even emergency air conditioner repairs, you’ll be treated to friendly, professional, and fast service from our experienced team. We’ve tackled thousands of jobs—over 60,000 to be exact—and we are fully prepared to help you with your home service needs!

  24-Hour Service Available

  Up-Front Pricing & Financing

  Fast and Local

  Courteous Technicians

  Highly Reviewed

  Expertly Trained Technicians

The Preferred difference...

  24-Hour Service Available

  Up-Front Pricing & Financing

  Fast and Local

  Courteous Technicians

  Highly Reviewed

  Expertly Trained Technicians

We believe that happy team members lead to happy customers and that every call and every customer matters.

When you reach out to us for routine plumbing services, heating system installation, or even emergency air conditioner repairs, you’ll be treated to friendly, professional, and fast service from our experienced team. We’ve tackled thousands of jobs—over 60,000 to be exact—and we are fully prepared to help you with your home service needs!

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