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Garrett was so helpful in diagnosing the root cause of my garbage disposal problems. He explained it to me in a way that made sense, and he offered common sense remedies. He did not push me to choose the ultimate solution, but provided options for my consideration. He truly impressed me with his work ethic, his desire to offer genuine help, and his personable demeanor. Your company should nurture his desire to help and solve problems for consumers while providing options ranging from a bandaid solution, to complete resolution of underlying issues. I cannot overstate your company's good fortune to have an employee of his caliber. I appreciate his workmanship and professionalism. Many thanks, Garrett for a job well done!

Technician Caleb Miller diagnosed a refrigerant HVAC issue that he repaired. His subject matter expertise was 5-Star. He explained all the issues and how they were being resolved. May need a follow up in a couple of weeks.

Dennis provided options, completed the job quickly, demonstrated everything was operating properly and left the area tidy! - A pleasant experience from scheduling to completion!

Nick was very professional and very informative , thank you so much for a great service.

Very professional and friendly. I will use them again!

Garrett was very professional and knowledgeable! I would highly recommend! This is the second time using preferred and would recommend! Thank you so much!

Both gentlemen were very laid back and were very good with explaining wait they were seeing and what was gojng in with my pipe work. Allowing me to make an informed decision.

Kevin Voortman was excellent, professional, timely, kind, considerate, compassionate, and honest.

Very happy and satisfied with Chris and his services! He was able to come out almost immediately and fix a broken piece of equipment at my business. Very appreciative! Thank you!

Austin was very professional and courteous. He resolved my AC issues very quickly and efficiently. I have used this company several times before and will always call them before anyone else when I have a home repair problem. I highly recommend them.

Excellent service. Installers very polite and did a great job cleaning up. Checked with other places on pricing and preferred was right in line with the others. When the inspection was done, William gave an honest assessment and told us our options. Very professional.

Ethan was back and replaced our entire hvac system. A painful thing to need done but Ethan was amazing. He helped make the process less stressful. Danny was great coming out for my hvac maintenance. He explained everything and showed me the pictures. Thank you! Ola came to the house when our AC stopped working. Ola was amazing. Friendly, communicative and quick. Much appreciated his work today. Would recommend! Ethan and Marcus worked all day today to redo bad ductwork in our home (what Ola found on routine inspection). They were respectful of our space and answered all our questions. Great work! John came to do our electrical inspection. He found a few things that could be fixed to make the house safer. Very low stress/low pressure when he gave us the list. We decided to make the recommended changes. John was able to do all the work during the visit. Very friendly, great work. Would recommend. Clint with plumbing came by a few days ago as well. He was awesome. Knowledgeable and willing to help however needed. Both John and Clint will be getting business from us again!

I want to thank the technician for coming on time and earlier than most. He came with a great attitude and desire to do a great job. !. We talked briefly about the situation and this made trouble shooting easier; because when you gather your information it helps pinpoint where the problem is.He knew his job and he had confidence. I felt better; because of that very point! He didn't take all day . He also didn't leave a mess behind ! Great job !

My entire experience was positive. Easy to make the appointment. Arrived when expected. I knew who was coming. The tech was polite, friendly, and knowledgeable. He genuinely seemed interested in providing solutions options. He didn’t pressure me to buy additional upgrades, but presented them as options. I will definitely use them again.

The technicians that installed our new AC unit were professional, conscientious, polite, and provided great communication throughout the multiple hour appointment. Connor and Lucas encountered unexpected issues with our install but that did not deter them from providing excellent customer service and quality work. They even discovered a needed repair to duct work in a remote area of the attic that would have remained undetected if we had not needed to replace the unit. Thank you for a job well done!

Preferred Home Services us the one company I have complete confidence in. They come when they say they will, they're professional and courteous, and I can trust what you hey tell me that needs to be done.

Excellent inspection service. Tech was knowledgeable, experienced, and friendly. The system inspection was thorough and results were presented and discussed understandably. A preventive maintenance item was addressed for an item that was reaching its expected life.

We have been using Preferred for several years and have never been disappointed! They are prompt, professional, courteous and knowledgeable. What more could you ask for?