Heat Pump Repair in Charleston & Greenville, SC

Heat pumps provide an efficient way to cool and heat a home, especially in South Carolina’s warm climate. Thanks to the equipment’s robust build, you can expect your heat pump to last 10 to 15 years or longer, especially if you keep up with preventative maintenance.

However, as with all mechanical equipment, heat pumps may malfunction from time to time. If your heat pump is acting up, don’t ignore the resulting comfort issues or high energy costs. The professionals at Preferred Home Services are here to get your HVAC system working again with reliable, affordable heat pump repair in Charleston.

Contact us today to request the heat pump services you need. We offer 24/7 emergency repair when you need us most, so don’t hesitate to call any time of day or night!

Signs You Need Heat Pump Repair

After years of using your heat pump for year-round home comfort, you’re familiar with how it should operate. The moment you notice something strange, call our heat pump repair experts to have the problem diagnosed and repaired. With our 24-hour services and upfront pricing, there’s no need to delay service. Here are the most common issues that warrant heat pump service:

  • Low or no airflow: Does your heat pump refuse to power on? Perhaps the HVAC system runs, but there’s no airflow. To troubleshoot the problem, check for a tripped circuit breaker and replace the air filter. If that doesn’t work, call Preferred Home Services for heat pump repair.
  • Insufficient cooling or heating: If your heat pump runs continuously but never reaches the target temperature, make sure the air registers around your home are all open. Then, try replacing the air filter. If your troubleshooting efforts don’t help, give us a call.
  • Strange sounds: Keep an ear out for grinding, squealing, clicking, hissing, or other unusual noises coming from your heat pump. These are a cause for concern and may warrant a repair.
  • Ice buildup: The indoor evaporator coil can freeze over in the summer if there’s a lack of airflow. To fix this, try replacing the air filter. If the coil still freezes, you may have a refrigerant leak. Call a professional to recharge the refrigerant and repair the leak.
  • High utility bills: A failing heat pump may run less efficiently, increasing your energy bills as a result. Repair work may restore optimal performance and lower your operating costs.

Heat pump repair can improve home comfort and lower your energy bills—contact us today to schedule services!

We also provide air conditioning services in Charleston—click here to learn more!

Everyone has been remarkable to deal with. Technicians and scheduling staff has been absolutely wonderful! Would highly recommend to anyone! - Melanie S.
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Why Choose Preferred Home Services for Heat Pump Repair?

Want to get your heat pump working quickly again? Choose Preferred Home Services for the job. We’re the best choice for your home’s heat pump repair needs for several reasons:

  • We offer 24-hour emergency heat pump repair.
  • Our work is backed by a 100% customer satisfaction guarantee.
  • We provide upfront pricing and flexible financing options.
  • Our highly trained, NATE-certified technicians treat your home with the utmost care and respect.
  • We promise to arrive on time and in uniform for your peace of mind.
  • We are a Lennox Premier Dealer, and we can repair any heat pump make or model.

Schedule Heat Pump Repair in Charleston, SC

If your heat pump is running poorly, don’t ignore the problem a moment longer. Count on Preferred Home Services, your HVAC specialist in Charleston, for the repair work you need. We have over 30 years of experience and thousands of jobs under our belt, so you can trust us to deliver a job well done.

Contact us to schedule HVAC repair and restore home comfort today!

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    Here's What Over 2,000 Customers Are Saying!

    Very pleased with Preferred. Would highly recommend them. Prompt service. Technician was skilled, polite, and efficient with our plumbing issues

    ~ Brenda T.

    Extremely professional and high-quality service. We’ve now used Preferred on multiple occasions, and each time the technicians have been honest, knowledgeable, and friendly.

    ~ James S.

    Everyone has been remarkable to deal with. Technicians and scheduling staff has been absolutely wonderful! Would highly recommend to anyone!

    ~ Melanie S.

    The Technician showed up on time. Went directly to work servicing the system. He kept us well informed about his progress and notified us of any issues that he discovered, along with any options. He made the process as easy and pleasant as possible.

    ~ Bill T.

    After finding out my toilet was leaking and the panicky scramble of “what do I do’s”, I called Preferred Home Services. They were able to come out and fix the issue all within a few hours. The technician was friendly, explained what had happened, and was quick to fix the toilet! I will be calling Preferred Home Services from now on for my household plumbing needs!

    ~ Kristine P.

    We had a fantastic experience with Preferred Home Services! Mike and Nick took care of some plumbing needs we had and were so knowledgeable and professional. The customer service throughout our whole experience has been second to none! I couldn’t be more pleased.

    ~ Jeanne R.

    Very happy with Preferred Home Services. They were very professional and courteous during the installations. They were very efficient and took time to explain everything to me before and after, and very prompt with follow-up questions.

    ~ Katie V.

    At 6 PM on a 95-degree day, I noticed that my system was not cooling and was in fact down. I called and was pleased to have someone pick up the phone and listen to the symptoms of the problem. They ultimately dispatched a repair person who was able to get the system up and running by 8:30 PM in advance of a long, hot holiday weekend, I was very pleased with the prompt response to my emergency.

    ~ Bruce H.

    They installed a new unit and replaced all the duct work under my house. They did a great job and were very professional and had the job done in just two days! I will highly recommend this company to anyone needing work.

    ~ Matt B.

    This business is incredible. Called for service due to our HVAC not working at all. It was late afternoon and a Technician was at our door within the hour...

    ~ Benson F.

    Love preferred home services. They are responsive, knowledgeable, and have great customer service. I've used them at both properties for HVAC issues. I love that the text a picture of who is coming, along with a bio. Definitely recommend!

    ~ C. R.

    I can't say enough about this company! I've used them twice now, once for a plumbing issue and today for my AC. They were prompt, professional, knew what they were doing and made me feel comfortable and confident in their work.

    ~ A. S.

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The Preferred difference...

We believe that happy team members lead to happy customers and that every call and every customer matters. When you reach out to us for routine plumbing services, heating system installation, or even emergency air conditioner repairs, you’ll be treated to friendly, professional, and fast service from our experienced team. We’ve tackled thousands of jobs—over 60,000 to be exact—and we are fully prepared to help you with your home service needs!

  24-Hour Service Available

  Up-Front Pricing & Financing

  Fast and Local

  Courteous Technicians

  Highly Reviewed

  Expertly Trained Technicians

The Preferred difference...

  24-Hour Service Available

  Up-Front Pricing & Financing

  Fast and Local

  Courteous Technicians

  Highly Reviewed

  Expertly Trained Technicians

We believe that happy team members lead to happy customers and that every call and every customer matters.

When you reach out to us for routine plumbing services, heating system installation, or even emergency air conditioner repairs, you’ll be treated to friendly, professional, and fast service from our experienced team. We’ve tackled thousands of jobs—over 60,000 to be exact—and we are fully prepared to help you with your home service needs!

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