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Good and very reliable technician. I recommend Chris Crawford 👌

Love details he was giving and the cost

Will was great - very professional and knew what he was doing. Got our toilet back up and running and pipes cleared.

Revlon Spooner was extraordinary!

Preferred and their team are incredible. Super knowledgeable and with you every step of the way. They diagnosed my issue and were willing to return day after day to make sure my system ran well. With how bad my old system was, with all the damage, they were willing to go above and beyond to make sure everything got remedied. Even checking in on me monthly to help.

500% would recommend.

Grayson and Ben did a great job installing, explaining and cleaning up after the installation of
my a/c and furnace.

Technician explained everything very well and was so pleasant.

Griffin King did an excellent job and was very honest and helpful.

I have used Preferred Home Services for Plumbing, Heating and Air. They have always been to my house in a timely manner and their work is excellent.
Today, Jonathan and Seth arrived to repair a leak under the double master bath sinks. They Before entering my house they put on shoe covers, and after assessing the problem they provided a summary of the work to be done and the cost. Their trucks are always fully stocked, the work was completed in a timely fashion, and they cleaned up behind themselves. I highly recommend Preferred Home Services. Their staff is always friendly and courteous.

As always, excellent work. LB knows his trade.

Jaylen was great. Quick and quality service.

Cory excellent tech,very efficient,we give him 5 stars!

I don't know what I would do without them. My grandmother's A/c had some issues, & Adam, by the grace of God came and fixed it. Im so thankful for him. Now I don't have to worry about her getting any heat related problems.

Adam Kelly came and worked on my boyfriend's AC. He did an amazing job!!! He was very knowledgeable on any questions he had.
It was so hot in here. So it was definitely a blessing.

Adam did an amazing job with my homes heating and cooling. Where other companies missed diagnosing, Adam was all over it and saved me a ton of money in the long run.

The tech was very helpful. He explained everything throughly. He was very pleasant.

The tech Xavi was very professional and courteous. Answered all my questions. And fixed the issue I created.

Used Preferred again for some desperately needed updates to 60+ year old plumbing parts. AWESOME experience with Matt (the technician). The five stars are for his patience, his thorough guidance on what was needed and why, his willingness to negotiate on pricing, and his incredible work ethic over the three days it took to complete everything that was needed.

That being said, you should be aware that Preferred now uses an AI to handle their incoming calls from all customers, which is absurd. (It even comes with little fake office noises to make it sound real and doesn't ID itself unless you ask!) Apparently even someone who is an existing customer and has already spent $20K-ish on home repairs and upgrades does not warrant five minutes of interaction with an attentive and empathetic human being to explain what work is needed and why. This has never happened to me before with a local business and I almost hung up.