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When you contact Preferred Home Services, you are reaching out to one of Charleston’s most trusted names in plumbing, heating, AC, and electrical services. Every call matters to us, and our experienced team is committed to providing fast, professional, and friendly service whether you need routine maintenance, repairs, installations, or emergency help. With over 60,000 jobs completed and the highest-rated reviews in the Charleston area, you can feel confident you are in good hands. Reach out today and let us take care of your home service needs.

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TESTIMONIALS

Hear From Our Satisfied Customers

Mike Benedetto
2 days ago
My plumbing technician, Frank, went above came beyond to sole our toilet issues. What I thought was just a mounting issue turned out to be a flange issue. He took the time to explain to me what the issue was, showed me what was wrong, and detailed what he was going to do. Even though it was late in the day he did not rush. He made sure the job was not only fine, but done correctly. I would highly recommend Preferred Home Services for, at a minimum, your plumbing needs.
Nancy Dede
3 days ago
I had a pipe break in my house while I was out of town. My first floor was flooded. I called Preferred Home Services. They took care of me right away. Noah the salesperson, Ben's Squad with Chris leading the charge. They re- plumbed my entire house in 2 days. I couldn't ask for better service Excellent service and workmanship!
Melissa Deachan
3 days ago
JustinV was awesome, so knowledgeable and super helpful. After having issues with our HVAC we decided to call Preferred and feel so much better that it's now finally fixed once and for all.
Karen Hammond
3 days ago
Corey was very knowledgeable and explained what was needed. We had growth remediation done and replaced some parts. I feel very comfortable with what was done. I feel confident with the guarantees that Preferred Home Services have.
Diana S
3 days ago
I appreciate the patience Ola had in explaining what he looked at, what problems he found and what options there are to fix things!
Victoria Melchisky
3 days ago
Alec was extremely detailed with his quote, pricing and process. I really appreciated him walking through my options BEFORE service. The repair was quick and Alec was extremely personable. Will be using Preferred Home services for future projects
Thomas Lawrence
3 days ago
Ola did a fantastic job while he's been at my house looking at my ac unit and his customer service is off the chain
Ak Greene
3 days ago
Great communication, very professional, friendly and courteous technician. Will definitely us again if we he need arises
Dean Rumsey
3 days ago
Service electrical technician knew his stuff and installed new smoke and carbon dioxide detectors.
Bobby Hurt
4 days ago
The gentleman and technician was outstanding! Right on time, did the readings inside, went outside and found an exposed electrical wire which had been worn and taped in the electrical harness. He immediately came inside and showed me a picture and I asked him to replace it. He had it in his truck and replaced immediately. Thank you Preferred! “Nothing but the best”! Again! Bob
Jim Rowan
4 days ago
Nate is a terrific plumber! Super professional and all around pleasant person! He will always be our plumber!
Brad Kennedy
4 days ago
Absolutely outstanding Job. Everyone was on point. The install was done in a day, and I only had to wait 1 week for completion top to bottom. Highly recommend!
Bobby Hurt
4 days ago
I've used this company many times and found them to be the best in HVAC service with extremely professional technicians who listen to what you think the issue is, do the analysis, recommend a solution, and then correct the problem. That is the best service provider you can have!
Karol Jamison
4 days ago
Nick was great. Understood the problem and gave me two options. Fortunately the less option worked and he was in and done in 30 minutes. Totally recommend!
Luther Smalls
4 days ago
The technician, Kyle was very knowledgeable and professional. He advised me of other services I may need to pay attention to. Thanks to preferred for taking care of this matter.e
Bill Branham
4 days ago
Thanks for taking time to explain what I need and did not need. Very Professional, courteous and punctual. Will highly recomend
Laura Lash
4 days ago
Griffin K. stopped by to check out our HVAC system. He was polite, knowledgeable, friendly, and gave our pups lots of attention! He reviewed repair suggestions with us and took time to share all of the details after a thorough review of our home.
Kathy Hirt
5 days ago
Explained job, courteous. Thank you.

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