Serving Charleston & Greenville Areas
Trusted by 7808+ Customers
About Us
Charleston and Greenville's Family-Owned Plumbing, HVAC, and Electrical Service Company
Neighbors Serving Neighbors. Built on Experience and Focused on You.
Preferred Home Services is a family-owned business specializing in providing the highest-quality plumbing, air conditioning, heating, and electrical services for homeowners in the Charleston and Greenville areas. From Upstate to the Lowcountry, our commitment to our customers remains the same. We believe that happy team members lead to happy customers and that every call and every customer matters.
When you reach out to us for routine plumbing services, electrical repair, heating system installation, or even emergency air conditioner repairs, you’ll be treated to friendly, professional, and fast service from our experienced team. We’ve tackled thousands of jobs (over 60,000 to be exact) and we are fully prepared to help you with your home service needs!
Real Clients with Real Results.
What makes Preferred Home Services the best choice for your home’s plumbing or HVAC needs? Simple—check our reviews on Facebook, Yelp and Google! We are the highest rated home service company with the most positive customer reviews in the Charleston area.Credibility You Can trust Across Every Platform
What Can You Expect From Our Team?
Most Trusted
We have earned the trust of over 50K customers and have the most 5-star reviews of any Home Service Company.Most Experienced
Our team stands on the heritage of 4 generations of industry leadership.Most Convenient
We know that plumbing and HVAC issues are not fun or enjoyable, so from the moment you call, you will be greeted by a friendly and professional office member who will treat you with care and empathy. One call can solve all your home service needs – fast!Our Level of Passion and Care
You won’t find another company that cares about you as an individual and values your property the way we do. We treat you and your home with the utmost respect, and our technicians and plumbers are extensively trained to provide the best services for your needs.Our Willingness to Be Held Accountable
That’s right—a contractor that wants to be held accountable! We operate with a 100% satisfaction guarantee. If for whatever reason you are not satisfied with your service, please reach out to the office and speak to a manager and we will do what we can to make it right!
schedule SERVICE today!
we’re hiring!
At Preferred Home Services, we prioritize not only happy customers, but happy employees, too. Enjoy competitive pay and benefits when you join our team!
WHY CHOOSE PREFERRED
Emergency Service When You Need It
We're here for you, even during unexpected situations
Transparent Pricing & Flexible Financing
No surprises, just clear costs and options that work for you
Fast, Local, and Reliable
Serving your neighborhood with speed and care
Friendly, Courteous Technicians
Our team treats your home like their own
Loved by Our Customers
Highly rated for quality, professionalism, and service
Trusted, Convenient, Experienced
A team you can count on, every time
READY TO EXPERIENCE
THE DIFFERENCE?
TESTIMONIALS
Hear From Our Satisfied Customers
Its Me
3 days ago
Great customer service
Sandy Cook
3 days ago
Patrick was very professional and courteous. He resolved my breaker issues very quickly and efficiently. His knowledge of electrical work is amazing for a young man. He let me know exactly what he needed to do and kept me informed of everything he was doing. Living in an older home, I have had quite a few issues that needed addressing, and for the most part I've been disappointed in both the workmanship and knowledge other companies have. Patrick was amazing and restored my faith in service providers. I have used this company several times before and will always call them before anyone else when I have a home repair problem. Austin was here earlier this year to work on my HVAC system, and he was wonderful, too. Preferred Home Services knows how to hire quality people. I highly recommend them.
Mike Herrold
3 days ago
Chris Clifton (comfort advisor for Preferred Home Service ) came to our house to put in a new zone in our HVAC. He was fantastic. Explained all the actions that were required. What the new damper did and how it affected the other side of the house couldn’t have asked for a better person very personable, knowledgeable and respectful , always called me Mr. which makes me feel old (lol ) but I’d recommend Chris for any job that Preferred performs and the company, Preferred Home Services for anyones HVAC needs! Thanks, Mike Herrold….
Jennifer Holland
3 days ago
After finding out we had several water leaks under our house, We called Preferred, We had Bryan come the same day, that afternoon He located our problem, show us on video, And gave us three options to get repairs done, After speaking with him, We felt confident in repairing the whole house & yard at this stage, We had a absolute wonderful and professional team show up the next morning 8:00 am ready to replace the whole house water lines were done, They were all through our home, And was so polite and professional, enjoyed the company, along with the work being done, The job was completed in 5 hours the whole house and yard hook up's! The team was Chris, Bryan, Garrett, Mac, Porter, Issac! They were a wonderful team of young men! The whole experience was joyable! This is the 4 or 5 times use Preferred For major job's & we'll always call them! Thank you all for a Great job!
fitz coker
3 days ago
Across all systems, these people know what they are doing. Thanks Preferred!
Kenneth Varipapa
4 days ago
Bryson was excellent, quick and efficient in checking the water heater and knowledgeable in what would help it last longer. Personable and friendly!
Casey Howard
4 days ago
Bryson was very helpful and honest I would recommend him to anybody
Shirley Coker
4 days ago
This review is on Bryson. He serviced my home today with the utmost professionalism and accuracy. He was very pleasant and kept me up to date on any issues that needed to be addressed. He has corrected my issues in a timely manner. I would recommend him and his company for any of your needs.
John Olson
4 days ago
Had a problem with my water heater and technician came the same afternoon even though it wasn’t an emergency!!
John Olson
4 days ago
Called with an issue with my hot water heater-technician came the same afternoon even though it wasn’t an emergency!!
Willi Lartz
4 days ago
We had a great experience from Griffin King with Preferred Home Services.
Lonnie Paula Toft
4 days ago
We had a great technician. Polite. Knowledgeable and friendly. Overall good experience again with Preferred Home Services
Will Chassereau
4 days ago
Knowledgeable of what needed to be done to fix the problem. The task was completed in a timely manner. Clean up completed as it never happened. Will call again in the future for problems.
Sam McElrath
5 days ago
Corey Breaux was fantastic. Worked fast and explained slow. I’m mechanically illiterate and by the time we finished reviewing photo’s and system readings, I had a strong understanding of how the system was performing and what steps needed to be taken. Highly recommend!
Kathleen Smith
5 days ago
Joshua is a great representative for Preferred. He was very informative and got my a/c running again. He made me feel like a respected customer and I appreciate that. 5 stars!
Brandyn
5 days ago
Antonio came out in a timely manner and was very professional. He fixed my clogged toilet less than 5 mins. I'm very satisfied with the results!
Wendy C. Walker
5 days ago
Caleb from Preferred Home Services arrived on time, was super polite and put my HVAC worries to rest. I couldn't have been more impressed. a second opinion on a quote from ancompany, and Preferred Home Services provided exactly the solution I was hoping for. A+++
Cindy Machado
5 days ago
Ben and Bryson were exceptional! I would highly recommend! Showed us things we weren’t aware of and on time for visit. Do yourself a favor and ask for Ben for HVAC and Bryson for plumbing 👍
Credibility You Can Trust Across Every Platform
