About Us

Joe was extremely knowledgeable and professional. Great job!!

The installation of a new hot water heater in a precarious location. Thomas was very personable, knowledgeable and efficient and I am a happy camper to have hot water again. Highly recommend!

Preferred Home has the best customer service! Was able to get a technician sent out the next day. Adam was very knowledgeable and broke out the options for us in a way we could understand! He helped us decide what best suited our budget given the circumstances.

My experience with Preferred has been one of the best experiences I have had with a company. My plumbing story: I came home from work and saw a wet spot on my rug. Slight panic. Then I pulled back the rug and realized that water was coming up between my floor tiles. Now its time to panic. After speaking with FOUR different companies, Preferred stood out in so many ways. It started when I meet Maddy and she took a tour of my house. She made me feel comfortable, listened to my concerns, and was transparent with me during the entire process. She ended up giving SEVEN different options. She heard me when I said I was on a budget but was also thinking about my house long term. She identified that I had leaking pipes in my concrete slab. Panicking again! But she made me feel at ease. In addition to the replacement of the pipes, I needed to replace my garbage disposal and hot water tank. Maddy let me know about upcoming changes in regulations to water tanks and thankfully steered me towards one that would meet those requirements. She listened to me when I said I didn't want the cheapest garbage disposal and worked so hard to come up with affordable options for me. I knew before she walked out that Preferred was the company to go with. The very next day, Maddy and her team where ready to start working. Chris, Brian, and Porter showed up ready to work! Porter was a hero being outside in the heat digging until my pipes were found. Chris and Brian tore up my house in the best possible way to get the job almost complete in ONE DAY! And this was not because they were rushing. It's because they are all knowledgeable, hard workers, and professionals at their job. When the job was completed, the next day, Chris walked me through the whole house and Brian showed me what is quite possibly the coolest water heater I have ever seen. And Porter put my front yard back together when it was all done. For the price, the service is some of the best I have gotten. I love them so much, I signed up for their yearly maintenance plan which includes two AC check ups, and plumbing and electric checks yearly. I am glad that out of a bad situation I was able to find them. Thanks to Maddy, Chris, Brian, and Porter ** They also love teachers!

Preferred Home Services has been great for us through replacing our water heater, furnace, AC, and doing various plumbing repairs. We love this company!

Chase did a great job!!

Justin V is awesome! Came out and cleaned up our drip pan and drain on this hot day! Thank you so much!

If all preferred people r like William u have a great comany

Alec was very knowledgeable and explained all of our problems and repairs needed.

EXCELLENT SERVICE , GREAT JOB!

EXCELLENT SERVICE, GREAT JOB, TECH WAS OUTSTANDING, PREFERR ED HOME SERVICE S. IS THE BEST OF THE BEST !!!!! THANK YOU 👍

Great technician Turner did an excellent job arrived on time had the parts to complete the work.very efficient

Corey is a great technician. Personable and knowledgeable. He explains what is recommended and how the results will make a difference. We had growth remediation and a few other things addressed. We’ve been very pleased. Financing is available and easily done on a computer or smartphone.

I appreciate that Ola was very thorough. I felt he was honest and trustworthy. I am grateful he took his time explaining things to me, even though it was after hours. I also appreciate Mike C for coming over in the evening to give me a design quote. I thank them for helping to keep things moving to solve my issues a quickly as possible

Preferred Home Services turned an HVAC disaster on James Island into a brand new system in less than 36 hours. I’d recommend them to anyone!

Benjamin was very courteous and honest. She appreciate that he gave me options to deal with an HVAC problem.

From sales to installation, the Perfeered team had outstanding customer service and communication. Highly recommend.

Preferred Home Services responded to my call about my A/C not working within a couple hours, diagnosed the problem, had another employee come the same afternoon to give a quote on replacement (power surge blew out compressor) and scheduled replacement for 2 days later. They also went above and beyond in bringing in 2 window units to use in the meantime to try to keep cool (it’s June in SC). Two days later, they were back bright and early and worked all day installing a new system. All of the employees I encountered were very professional and helpful. I am very grateful for their prompt service, especially because I know they are very busy this time a year. And best of all, it is COOL again!