About Preferred Home Services

The Trusted Name in Plumbing, Heating & AC in Charleston & Beyond

Here at Preferred Home Services, we’re proud to have earned a reputation as one of Charleston’s top plumbing and HVAC companies, and we take our commitment to our customers seriously. We believe that happy team members lead to happy customers and that every call and every customer matters. When you reach out to us for routine plumbing services, heating system installation, or even emergency air conditioner repairs, you’ll be treated to friendly, professional, and fast service from our experienced team. We’ve tackled thousands of jobs—over 7,000 to be exact—and we are fully prepared to help you with your home service needs!

Why Choose Us?

What makes Preferred Home Services the best choice for your home’s plumbing or HVAC needs? Simple—check our reviews on Facebook, Yelp and Google! We are the highest rated home service company with the most positive customer reviews in the Charleston area. When choosing a heating, AC, or plumbing company, there’s no better way to know you’re getting the best service than real life customer feedback.

Read on to discover more things that set us apart from the competition:

  • Our Level of Passion and Care: You won’t find another company that cares about you as an individual and values your property the way we do. We treat you and your home with the utmost respect, and our technicians and plumbers are extensively trained to provide the best services for your needs.
  • Our Commitment to Convenience: We know that plumbing and HVAC issues are not fun or enjoyable, so from the moment you call, you will be greeted by a friendly and professional office member who will treat you with care and empathy. Our technicians will arrive in the agreed upon time frame in a clearly marked vehicle. They’ll also be in uniform and arrive with a fully stocked truck in order to get the job done. Again, we want to make this as convenient as possible for you.
  • Our Willingness to be Held Accountable: That’s right—a contractor that wants to be held accountable! We operate with a 100% satisfaction guarantee. If for whatever reason you are not satisfied with your service, please reach out to the office and speak to a manager and we will do what we can to make it right!

In addition, we have extended service hours to handle your plumbing and HVAC emergencies, 24 hours a day, 7 days a week. We offer flat-rate, upfront pricing with no surprises, and our team uses advanced technology and state-of-the-art equipment to provide you with superior service, every time. All of our technicians and plumbers are drug tested, background checked, and NATE-certified. We are a Lennox premier dealer, a member of Nexstar Network, and support the Troops to Trade Foundation.

Preferred Home Services is your local source for complete heating, air conditioning, and plumbing services in Charleston, Summerville, and the surrounding areas. You’ll receive a 100% customer satisfaction guarantee with us. Contact us today at (843) 405-3601 to schedule your services!

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    Here's What Over 2,000 Customers Are Saying!

    This business is incredible. Called for service due to our HVAC not working at all. It was late afternoon and a Technician was at our door within the hour...

    ~ Benson F.

    Love preferred home services. They are responsive, knowledgeable, and have great customer service. I've used them at both properties for HVAC issues. I love that the text a picture of who is coming, along with a bio. Definitely recommend!

    ~ C. R.

    I can't say enough about this company! I've used them twice now, once for a plumbing issue and today for my AC. They were prompt, professional, knew what they were doing and made me feel comfortable and confident in their work.

    ~ A. S.

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The Preferred difference...

We believe that happy team members lead to happy customers and that every call and every customer matters. When you reach out to us for routine plumbing services, heating system installation, or even emergency air conditioner repairs, you’ll be treated to friendly, professional, and fast service from our experienced team. We’ve tackled thousands of jobs—over 7,000 to be exact—and we are fully prepared to help you with your home service needs!

  24-Hour Service Available

  Up-Front Pricing & Financing

  Fast and Local

  Courteous Technicians

  Highly Reviewed

  Expertly Trained Technicians

The Preferred difference...

  24-Hour Service Available

  Up-Front Pricing & Financing

  Fast and Local

  Courteous Technicians

  Highly Reviewed

  Expertly Trained Technicians

We believe that happy team members lead to happy customers and that every call and every customer matters. When you reach out to us for routine plumbing services, heating system installation, or even emergency air conditioner repairs, you’ll be treated to friendly, professional, and fast service from our experienced team. We’ve tackled thousands of jobs—over 7,000 to be exact—and we are fully prepared to help you with your home service needs! READ MORE

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