Preferred Partner Plan

Scheduling was incredibly easy - they gave me the option of phone call or text. Happened quickly and efficiently. Within a couple of days, the technician Turner came to the house and stayed the day to fix a leak, and upgrade the whole house cutoff valve and outdoor faucets. The end result is absolutely great.

Freddie was outstanding!! Very knowledgeable and extremely helpful. Would recommend 100 times over.

Had plumbing work done

Overall I had an excellent experience with preferred home services. They were very knowledgeable and helpful. We resolved the drain line problem and I have a clear picture of next steps I may need to take. I would recommend them to anyone.

Extremely polite. Worked really hard to fix my issues. Cleaned up after himself. Would definitely use him again.

Raymond and Edgar did an exceptional job with our AC install. I hardly knew they were here! Efficient, excellent communication and cleaned up everything!! Plus the install is so much cleaner than the original with wires etc.

Very thorough and detailed explanation of the situation. Finally found a professional that found the electrical problem and averted a possible fire in the main circuit breaker.!! We feel SAFE in the care of PHS Thank you for having such excellent service ❣️

Ryan was great! Very professional, friendly, and efficient.

Felix our technician was very knowledgeable and professional. He explained the problem and potential solutions clearly and fixed the issue very quickly.

I have received excellent service from this company whenever I needed them. Smart technicians and on time . Very well pleased.

I have nothing but wonderful things to say about Preferred! They have the best team in town, they are all super friendly, professional, and knowledgeable. Griffin especially is fantastic. He was timely and patient, even working around my work meeting that went unexpectedly long. He took time to explain everything, even though we recently replaced our AC he checked everything and ensured it’s up to par! I love having peace of mind.

Heard about their $69 special on the radio. Our sink had been clogged for months. We tried everything. It took Parker and Gabe a lot of hard work and problem solving, but they got the job done!!! They were very polite and helpful. Thanks!!

Needed maintenance on our ejector pit. Quick clean service with detail explanations and pictures. Jesse was friendly and knowledgeable

Tech was professional and polite.

Excellent service from technician Jesse Webb.

Turner did a great job. He was professional, respectful and knowledgeable. He took the time to assess the situation and provided a reasonable quote. I am glad he told me about the membership plan, which I joined. Overall I am very pleased with the hose bib replacement and the customer service delivered during the repair work.

Serviceman was very nice. Preferred Home Services have been servicing my HVac in Charleston for years. I have always been happy with their service. I highly recommend them.

The preferred service technician was professional and provided outstanding customer service. Technician check our ac/heating system; perform the necessary maintenance/repairs. Job Well Done!