The Preferred Choice for Plumbing, Heating, Cooling, Electrical & Drain Cleaning

I called Preferred Home Services for a diagnostic and quote, and I couldn't have been more impressed. They arrived in less than an hour, offering incredibly fast same-day service. Andrew O'Neal was personable, professional, and very knowledgeable. He took the time to diagnose the issue, explain everything clearly, and answer all of my questions honestly. There was never any pressure, just straightforward recommendations and fair pricing. It's refreshing to find a company that's responsive, honest, informative, and reasonably priced. I highly recommend Preferred Home Services!

Thomas was very professional, knowledgeable and courteous. He was able to work with us and get us the answers we needed to select Preferred Home Services.

From beginning with Mike the sales rep we were informed about the cost, installation and equipment. The entire crew did an efficient and clean job in one day, even though they had to replace my ducts. I was instructed and helped to connect to my new thermostat. Thanks again.

Good experience good job

Preferred Home Services turned an HVAC disaster on James Island into a brand new system in less than 36 hours. I’d recommend them to anyone!

...and then, two months later, I called Preferred again on a Saturday afternoon when all of our faucets suddenly stopped working. Joe the plumber had us up and running again with a new shut-off valve in few hours. Google won't let me give 5 stars again, but if I could, I would. Ten stars!

Fabulous work. Thanks Jeremy.

Joe Neumann was awesome. He arrived promptly, assessed the issue, and worked with me to get it resolved. He went above and beyond with checking a few other areas I had concerns about.

Excellent experience. Quick, professional, great quality result.

Tech was knowledgeable, and repaired it fast and checked the rest of my unit to make sire it was working properly. I highly recommend them. Great crew.

I HAD THE PLEASURE OF MEETING TWO FINE TECHNICIANS (JOHN MESSERVY & JACOB) THIS MONTH.BOTH WERE VERY POLITE, PROFESSIONAL AND EXPLAINED EVERYTHING TO ME AND ANSWERED ALL MY QUESTIONS. 5 STARS TO THE SCHEDULING AND SUPPORT TEAM AS WELL.

I used Preferred Home Services for my septic tank issues. Both men that came out Dennis Holt and Angus Fisher were very great. Very professional. Answered all my questions and performed a wonderful job. I will definitely be using this company again. I couldnt ask for a better experience. Thank you Guys for your great work!

Just got an estimate on repairs of a toilet and two faucets. I was also quoted a repair to replace the hot water heater. The technician was very polite and knowledgeable. However, the pricing was too high so I didn't have any of the work done.

Garrett was great. Took care of what we needed, explained the issues clearly and gave an understandable outlook.

Garrett was very knowledgeable and did a great job as all the service people who work at Preferred are.

Ola was great. He explained everything well and was very kind and efficient

First time using PHS for a plumbing service. Very satisfied with the service, price and how quickly PHS was able to get to us for required service/repairs. Technician was very knowledgeable and professional and was able to complete repairs in a very timely manner. Overall it was a very good experience on our part.

The whole experience was great. Easy, professional, quick. Darien was fabulous. He explained everything that was needed and why. I really appreciated that. He corrected my water heater issues and everything is working perfectly. I would definitely recommend them to anyone.

Maddie came to our home and replaced our hot water heater that suddenly went out. I called these guys in the morning and they sent someone out that afternoon. She also replaced our garbage disposal. All in the same day. We have been using them for years. Great service!!