The Preferred Choice for Plumbing, Heating, Cooling, Electrical & Drain Cleaning

Lucas and Marlon were kind respectful and efficient. Thanks again guys!

Chris Crawford did a great job with the instillation of
the new water heater. He was very professional in his attitude and work. He cleaned up after himself and left our garage better than he found it. He is a great asset to your company. We would be happy to have him back at any time we have another need.
Archie and Anne Fortenberry

Excellent service provided by technician Sam Watson. He was professional, knowledgeable, patient and friendly. He's a great representative for Preferred. We have always had good communication and a quick response time from Preferred.

Ola is Very knowledgeable and professional. You can tell he knows what he’s doing! Much class.

Matt Sanders did an excellent job from start to finish including removal and installation of a kitchen faucet and water heater, switching from a tank to tankless. Very good experience and his attention to detail is fantastic.

Ryne is a true professional! Great job.

Courteous prompt expert service. I would recommend them to anyone.

Your service person, Andrew O’Neal, did a professional job and paid attention to detail.

We had two pipes burst in a matter of two weeks and Mike L. came out immediately both times to save the day. He was truly a knight in shining armor and took great care of us during two really stressful moments. He was super knowledgeable, professional, and a pleasure to work with. He got us on the schedule immediately for a full home repipe. Ben’s squad showed up a day later and got to work! Chris H., Bryan T., Garrett D., Porter B., Mac C., and Travis S. were absolute rockstars. They worked together like a well oiled machine. They were professional, meticulous, neat, polite, friendly, and perfectionists. You want these guys working on your house. We’ve had a lot of contractors do work for us over the years and these guys are by far the best we’ve ever seen across all trades. Part of our project required some drywall to be cut out, and when they left, there was not a speck of drywall dust in sight. In fact, I think they might have left my house cleaner than when they arrived. We thought it was going to be a multi-day job, but they pushed through and got the project done in one day. We were floored! Preferred Home Services has a loyal customer for life. They took all the stress out of the process. Hire these guys. You won’t regret it.

Knowledgeable and professional and made sure my cat didn’t get out!

I had a fantastic experience with Cara from Preferred Home Services! From the moment she arrived, she was professional, knowledgeable, and incredibly easy to talk to. She took the time to answer all of my questions, explained everything clearly, and made sure I understood my options without ever making me feel rushed.

Cara’s expertise and attention to detail gave me complete confidence that the job was being handled correctly. It’s refreshing to work with someone who genuinely cares about providing excellent customer service while making the entire experience stress-free.

If you’re looking for a reliable company for HVAC, plumbing, or electrical services, I highly recommend Preferred Home Services. Their team is professional, their pricing is fair, and the quality of service is outstanding.

Thank you so much, Cara! I truly appreciate your professionalism and exceptional customer service. I’ll definitely be recommending Preferred Home Services to my family and friends.

Today's experience with their PHENOMENAL Technician Ben with Preferred Home Services, was TRULY AMAZING!! Ben, is a Very Personable, Extremely Attentive and Genuinely Concerned Young Man. He diagnosed the problem with my HVAC Unit, in less than 10 minutes. He took his time explaining the function and also the malfunction of the part that needed to be replaced (the capacitor).. I didn't interrupt him as he was explaining it, and I did not dare tell him anything about my professional and/or academic background. I was a Physics Major and also an Astrophysics Major in college. Finally, I must say this: why bother with the others, when Preferred Home Services can get and keep your HVAC Unit(s) and any other home services that they provide repaired or replaced? You WILL be Completely Satisfied. We have been COMPLETELY SATISFIED with PREFERRED HOME SERVICES FOR MANY YEARS, now!!

Every time I’ve used Preferred, for the 5 years I’ve lived in Charleston, your service people are over the top fantastic. Your service technician Griffin King went above and beyond my expectations. He took the time to explain the importance of each phase of the inspection along with things I could do to improve efficiency and longevity.

Great and thorough work!

Preferred Home Services is the the best home services company I have ever dealt with. Each time we have called them for help they have exceeded our expectations. The technicians are experts, they are very friendly and they always go above and beyond. Plumbing, electrical HVAC, etc...only call Preferred...you will be glad that you did!

Ola was super nice, friendly and exceptionally knowledgeable!! He definitely taught me a lot about how our system works!!

Very professional Gentleman ( with a large beard , forgot name ) came out to look at toilet for repair , gave honest advice and suggestions and very fair price, he completed the service for the quote he gave and did an awesome job I won’t go anywhere else for plumbing. ( and other services they offer)

Thank you Sisto! I appreciated how thorough and honest you were.