Serving Charleston & Greenville Areas
Trusted by 7632+ Customers
About Us
The Most Trusted Name in Plumbing, Heating, AC & Electrical in Charleston & Beyond
Neighbors Serving Neighbors. Built on Experience and Focused on You.
Here at Preferred Home Services, we’re proud to have earned a reputation as one of Charleston’s top plumbing and HVAC companies, and we take our commitment to our customers seriously. We believe that happy team members lead to happy customers and that every call and every customer matters. When you reach out to us for routine plumbing services, electrical repair, heating system installation, or even emergency air conditioner repairs, you’ll be treated to friendly, professional, and fast service from our experienced team. We’ve tackled thousands of jobs—over 60,000 to be exact—and we are fully prepared to help you with your home service needs!
Real Clients with Real Results.
What makes Preferred Home Services the best choice for your home’s plumbing or HVAC needs? Simple—check our reviews on Facebook, Yelp and Google! We are the highest rated home service company with the most positive customer reviews in the Charleston area. When choosing a heating, AC, or plumbing company, there’s no better way to know you’re getting the best service than real life customer feedback.Credibility You Can trust Across Every Platform
What Can You Expect From Our Team?
Most Trusted
We have earned the trust of over 50K customers and have the most 5-star reviews of any Home Service Company.Most Experienced
Our team stands on the heritage of 4 generations of industry leadership.Most Convenient
We know that plumbing and HVAC issues are not fun or enjoyable, so from the moment you call, you will be greeted by a friendly and professional office member who will treat you with care and empathy. One call can solve all your home service needs – fast!Our Level of Passion and Care
You won’t find another company that cares about you as an individual and values your property the way we do. We treat you and your home with the utmost respect, and our technicians and plumbers are extensively trained to provide the best services for your needs.Our Willingness to Be Held Accountable
That’s right—a contractor that wants to be held accountable! We operate with a 100% satisfaction guarantee. If for whatever reason you are not satisfied with your service, please reach out to the office and speak to a manager and we will do what we can to make it right!
schedule SERVICE today!
we’re hiring!
At Preferred Home Services, we prioritize not only happy customers, but happy employees, too. Enjoy competitive pay and benefits when you join our team!
WHY CHOOSE PREFERRED
Emergency Service When You Need It
We're here for you, even during unexpected situations
Transparent Pricing & Flexible Financing
No surprises, just clear costs and options that work for you
Fast, Local, and Reliable
Serving your neighborhood with speed and care
Friendly, Courteous Technicians
Our team treats your home like their own
Loved by Our Customers
Highly rated for quality, professionalism, and service
Trusted, Convenient, Experienced
A team you can count on, every time
READY TO EXPERIENCE
THE DIFFERENCE?
TESTIMONIALS
Hear From Our Satisfied Customers
Mike Benedetto
3 days ago
My plumbing technician, Frank, went above came beyond to sole our toilet issues. What I thought was just a mounting issue turned out to be a flange issue. He took the time to explain to me what the issue was, showed me what was wrong, and detailed what he was going to do. Even though it was late in the day he did not rush. He made sure the job was not only fine, but done correctly. I would highly recommend Preferred Home Services for, at a minimum, your plumbing needs.
Nancy Dede
4 days ago
I had a pipe break in my house while I was out of town. My first floor was flooded. I called Preferred Home Services. They took care of me right away. Noah the salesperson, Ben's Squad with Chris leading the charge. They re- plumbed my entire house in 2 days. I couldn't ask for better service
Excellent service and workmanship!
Melissa Deachan
4 days ago
JustinV was awesome, so knowledgeable and super helpful. After having issues with our HVAC we decided to call Preferred and feel so much better that it's now finally fixed once and for all.
Karen Hammond
4 days ago
Corey was very knowledgeable and explained what was needed. We had growth remediation done and replaced some parts. I feel very comfortable with what was done. I feel confident with the guarantees that Preferred Home Services have.
Diana S
4 days ago
I appreciate the patience Ola had in explaining what he looked at, what problems he found and what options there are to fix things!
Victoria Melchisky
4 days ago
Alec was extremely detailed with his quote, pricing and process. I really appreciated him walking through my options BEFORE service. The repair was quick and Alec was extremely personable. Will be using Preferred Home services for future projects
Thomas Lawrence
4 days ago
Ola did a fantastic job while he's been at my house looking at my ac unit and his customer service is off the chain
Ak Greene
4 days ago
Great communication, very professional, friendly and courteous technician. Will definitely us again if we he need arises
Dean Rumsey
4 days ago
Service electrical technician knew his stuff and installed new smoke and carbon dioxide detectors.
Bobby Hurt
5 days ago
The gentleman and technician was outstanding! Right on time, did the readings inside, went outside and found an exposed electrical wire which had been worn and taped in the electrical harness. He immediately came inside and showed me a picture and I asked him to replace it. He had it in his truck and replaced immediately. Thank you Preferred! “Nothing but the best”! Again!
Bob
Jim Rowan
5 days ago
Nate is a terrific plumber! Super professional and all around pleasant person! He will always be our plumber!
Brad Kennedy
5 days ago
Absolutely outstanding Job. Everyone was on point. The install was done in a day, and I only had to wait 1 week for completion top to bottom. Highly recommend!
Bobby Hurt
5 days ago
I've used this company many times and found them to be the best in HVAC service with extremely professional technicians who listen to what you think the issue is, do the analysis, recommend a solution, and then correct the problem. That is the best service provider you can have!
Karol Jamison
5 days ago
Nick was great. Understood the problem and gave me two options. Fortunately the less option worked and he was in and done in 30 minutes. Totally recommend!
Luther Smalls
5 days ago
The technician, Kyle was very knowledgeable and professional. He advised me of other services I may need to pay attention to. Thanks to preferred for taking care of this matter.e
Bill Branham
5 days ago
Thanks for taking time to explain what I need and did not need. Very Professional, courteous and punctual. Will highly recomend
Laura Lash
5 days ago
Griffin K. stopped by to check out our HVAC system. He was polite, knowledgeable, friendly, and gave our pups lots of attention! He reviewed repair suggestions with us and took time to share all of the details after a thorough review of our home.
Kathy Hirt
6 days ago
Explained job, courteous. Thank you.
Credibility You Can Trust Across Every Platform
