Smiles Start in Our Community

Our water heater went out, we are seniors in a senior community with hearing disabilities... Preferred Home Services saw to our needs..allowing us to contact via text/email..even helped with our chosen payment method.. Will Smith explained what he was going to do..gave us two estimates..being on a fixed income we had to go with the lowest estimate.. He set out to fix our water heater and as promised within a hour we once again had hot water, this was about 2 hours after contacting them...Thank you Will Smith and Preferred Home Services for your kindness, work ethic and professionalism...we will make sure you are our first choice for future needs...🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 All the way!

Adam was wonderful! Our unit was unable to keep up with the heat, and with two small children, we needed a quick fix. He was friendly, easy-going, identified the issue and provided a quick fix! Thank you for saving us from a HOT Labor Day weekend!!

Great service, professional men and Lucas and his helper were great! Will recommend to our neighbors!

Electrician was professional and had a deep understanding of proper diagnosis. After diagnosis, he provided simple clear answers for the issues and how to resolve them. Technician provided in depth explanations regarding how system functions, possible causes, and proper repair procedures, though I above average understanding of electrical principles. Would recommend Preferred Home Services for simple and complex issues based on technician background.

Corey was amazing. He got our air up in running in just a few hours!

Ben Marlow did an excellent job analyzing my AC system. He was very professional, thorough and complete in his evaluation. Thumbs up! He also fixed a clogged drain on my AC system, at no extra charge, which I greatly appreciated. It was covered by Preferred Home Services maintenance plan. So grateful Ben discovered the clogged drain on a routine maintenance check.

Corey Breaux came out to my house today to address an issue with my AC unit. He was extremely knowledgeable around HVAC systems and was thorough in explaining what was going on with my system. Corey was also nice, easy to work with and took care to ensure that he did not track any debris into our home and was careful while working inside our home. Thank You Corey for your kind and professional customer service. W. Stokes

Corey B. came to our home and provided such a thorough, professional, and reassuring experience from beginning to end. He took his time evaluating our HVAC system and made what could have been an overwhelming situation feel much easier to understand and navigate.

Corey was incredibly knowledgeable and explained everything in a way that was clear and informative without ever making us feel like he was talking over our heads. He was patient with every question we had, walked us through our options, and made sure we felt comfortable understanding what needed to happen next.

What stood out most was his level of care and attention to detail. He did not rush through the visit, and it was evident that he genuinely wanted to make sure our family was taken care of.

I was so impressed with Corey that I recommended him to my own family, and my parents have since utilized his services for their HVAC system as well.

The HVAC industry could use more professionals like Corey knowledgeable, patient, honest, thorough, and genuinely committed to the people they serve. If you are looking for an HVAC professional you can trust and feel confident having in your corner, I cannot recommend Corey enough.

We are incredibly grateful for his expertise, patience, and willingness to go above and beyond for us. Continue doing great work, Corey! I’m proud to say you have gained lifelong clients with our family.

Ben came over and got our hvac system tuned up and was very informative about the system, even informed me of features I didn’t know they system had!

Darian was kind and very quick! Thanks for all your help.

Good work by the plumber Will Smith answer all my questions that I had about the insulation of the Halo

I’m so glad they were recommended to us; from the time Logan came til the install was completed by Lucas, Anthony and Dakota , full satisfaction. They worked very in our small attic and were the politest people we meet. This is different the company you will not regret for your home A/C system.

These folks responded on short notice and in a timely and professional manner. The technician, LB, knew what he was doing, fixed my immediate problem and pointed out two others but not in an overly “salesy” way. Very pleased with this whole experience from sales to dispatch to repair.

Exceptional service from Darian!

Preferred Home Services provided excellent service today. They were able to send Josh out the same day to diagnose and repair two of my A/C units. Josh was professional, friendly, knowledgeable, and efficient, and he clearly explained the issues and repairs. I truly appreciate the quick response and outstanding service. Highly recommended!

A Great company. Tech who came out did outstanding job.

Knowledgeable and great repair services.

Technician was cordial and knowledgeable of his profession. Very knowledgeable of his work