Smiles Start in Our Community

Caleb did an excellent job! Very happy with Preferred’s service taking care of our AC emergency.

The technician was very professional and consistent with his work. I loved the extra effort.

Sadly I had to part ways with my AC units. They ran their course and finished the race good. But I was rescued by 2, well 3 great people from Preferred Home Services. Justin talked me thru the process and what I needed to get my systems replaced. Thank you for clear explanations. Vincent and Sir came out and executed the labor with much care and demonstrated very much welcomed professionalism. Vincent and Sir displayed respect and care for my home and environment. Truly appreciated! Thank you!

Corey was exceptional to work with. He quickly identified the issue with our air system and ensured everything was functioning properly before he left. He also took the time to clearly explain the problem and walk us through the solution he implemented, making sure we fully understood the repair. His professionalism, expertise, and excellent communication were greatly appreciated.

Darian is informative, professional, and prompt. Our plumbing issue was resolved in a timely manner. Darian also provided tips for future issues regarding our current remodeling endeavors.

Rev was an excellent technician. He provided clear and concise information and was very pleasant. He completed the jobs in a timely manner. It was a excellent service call

Turner was very friendly and took care of my service today with no problems

Garrett is a very personable conscientious young man. Very pleased with his professionalism and support.

Our air conditioner broke about 3 weeks ago. We were to busy to get it fixed right away. We put a shout out on Angie's list and they were the first ones that called. Everyone from the initial evaluation, project manager, and installers were so nice and pleasant. Will definitely be using them for other needs as they arise.

Chris Crawford was our technician today and he went above and beyond for us.

We're new Preferred Home Services Customers, but we'll be regulars for a long time. We had an 18 year-old HVAC unit in a downtown condo we'd recently purchased. Of course it decides to fail on the Friday before a long holiday weekend. PHS had a tech out to assess within hours, and we had a new crew arrive 1st thing Monday AM to replace the entire unit (Inside blower + outside condenser). Every member of the PHS team was thoroughly professional and I'm very glad I reached out to them first. Highly recommend!

Jacob and Glenn were fantastic. Professional, pleasant and very knowledgeable. Always a great experience with their work, their people and their warranties.

Griffin king did a great job and was very kind.

Another great experience with Preferred. Good communication, and quick response from the scheduler. The tech, Ola Tackett, was knowledgable and was able to diagnose and fix my issue. May have to upgrade my unit so I don’t see them as much. lol. Would highly recommend .

Quick response, especially for a holiday weekend. Thorough explanation of the problem and quickly resolved by the technician.

The whole experience with Preferred was fantastic. We received a no cost estimate which was exactly the final cost. Our technician Patrick was considerate and friendly. He made sure I was happy with his work each step of the way and left zero mess for us to clean up. I would highly recommend Preferred!

I chose to be a preferred customer with a maintenance plan based on a recommendation. I have been very happy with the service and support. They are excellent! I have had a service tech Caleb a few times. His professionalism and customer service is a credit to his company. He is thorough with his inspection and explanation is top-notch!

Mr Glenn Fordham was very polite and quick. This is my second visit with him and he is a pro at his work and customer service.