Smiles Start in Our Community

Replacement of ductwork was flawless. On time, well organized, expedient, and excellent cleanup.

Very pleased They know what they are doing and get the job done.

Chris was awesome, if I ever need help again I would ask for him

Installation of new HVAC system (2units) was professional and efficient Impressed with the 4 technicians who did the installation

Noah was super professional. Came in and fixed us up in no time. Great price. Everything was very top notch.

Griffin King was an excellent technician who answered all my questions. He was very perfessional and hospitable. Great guy.

We had PHS conduct semi-annual HVAC and plumbing inspection today. Josh and Victor did a great job. Very efficient and professional!

The tech who came out today was kind and professional. He took care of everything.

Knowledgeable technician, the entire process was very professionally conducted. He fixed the problem! Thank you

Had a wonderful experience working with Jacob Carlton yesterday and today. I experienced a catastrophic water heater failure and Preferred Home Services came right away. Jacob was our technician and immediately addressed the situation. He provided several replacement and pricing options. When I asked Jacob about his experiences working with Preferred, he told me he had never been happier with an employer. Super job and will be certain to use their services again in the future.

Adam was an amazing technician. He was polite, friendly and efficient. He arrived in a timely manner and explained everything when the job was completed.

Chris was great. Honest, reliable and fair. No one ever calls these guys because we want too, and we for-sure don’t like spending the extra money unless it involves improving the home, unless I don’t anyway…but Chris was transparent and reasonably priced and the problem was identified. Thanks preferred home services for sending Chris!

Service technician was wonderful, as was the scheduler. Good service, but price was steep.

Preferred Home Services is the absolute best. During my initial call the representative was so helpful in getting me scheduled at a time that was convenient for my family. Once the Technician arrived he greeted me very well and was very professional the entire intervention. My HVAC was diagnosed very thoroughly for not only the issue l noticed but for future problems that may occur. He did an absolutely amazing job on providing me detailed information with different quotes and invoices to prepare a more flexible financial situation. He was also knowledgeable with any questions that I had. After the visit I got a follow up call to verify if l needed any additional assistance or any other questions. What a great experience!!! I wish l could leave 10 stars for this Google review. Thank you Mr. LB Brown and Preferred Home Services!!!!

I did a bunch of research on things that could be causing what I thought was my air unit to have a weird smell. I used google and all the positive reviews on it caused me to message Preferred! They responded back within 24 hours and assured me they would be able to come out and take a look. Once they got here they immediately knew it was something else. They still checked what I thought was the issue but when they ruled that out they got to work and had a plumber arrive within the hour. They took photos of all the issues and explained how they could fix it. Currently writing this a week later and super satisfied with the work they did and the timeliness! Highly recommended and also my issue was that my drain line disconnected from the septic tank and was leaking under the house.

The tech was GREAT! He did a great job explained everything. However my service was plumbing not HVAC.

Very professional. Was able to show up quickly, troubleshoot the issue with my leaking water heater (which was actually a leaking pipe inside of the wall!) gave a really good explanation of what needed to be fixed, and got the job done same day. Thanks Matthew!

Great tech(Freddie). Very explanatory and personable.