Smiles Start in Our Community

Bryson is a great guy ! Great customer service.

Bryson came out cleaned out line and repaired long term damage. Very friendly and professional.

Bryson came to assist with our kitchen faucet leak. He was knowledgeable and thoroughly explained to us what had happened that caused the leak. He worked up a quote for us and made sure we understood. He never seemed annoyed or in a hurry to finish the job even though it was getting late. Although I'm not sure whether we paid a reasonable price, I can speak to his customer service being exceptional and that alone can make the difference in feeling good about the price you pay.

The service tech was great! So thankful for his help.

A tree fell and crushed my outside unit. It was only 6 months old. I called Preferred and they came out by midafternoon. LD worked very hard to at least get me ac until a new unit could be installed. I felt like I was treated like family. He went out of his way to help me even calling in sales for a new unit. Earl showed up around an hour later and was fortunate to get a new unit the next morning. Dustin Cooper was here early and had it up and running in just a few hours with a brand-new system. They entire disaster was eased by Preferred staff who worked to get me a resolution. Amazing.

Preferred has always performed above and beyond. They do the job right the first time. The price is explained up front and there are no surprise additions. I will stay with Preferred going forward.

Lightning strikes last week left me with 3/4 breakers and surge protector needing replacement. Tony M (2nd visit to me) and Van were on time, checked the breaker panel, and took care of the issues quickly. Then checked each outlet inside and out to be sure there were no surprises. ⭐️⭐️⭐️⭐️⭐️
For Tony, Van, and Pref Services

🙂 Our plumbers (Ryan and Skyler) were awesome 🙂

Was fast, knowledgeable and affordable.

Scott is definitely the man!!!

2021: Installed lots of gas lines for our appliances! Very happy with everything.
8/2026: Corey Breaux did an excellent job replacing my blower motor under warranty. He explained so much for my understanding. 😊 He had very nice manners which made it a pleasure to have him working at my home.
8/2026: Vince was an amazing manager for my new ductwork and repairs! This company does quality work.

After a great experience with Preferred Home Services installation of a tankless water heater and whole house water filter system, we called them to clean and service our air-conditioning units. The technician that came out, Ben was very pleasant, professional, and described everything that he did and what needed to be done. This is a professional and well run company.

Both Dennis and Gabe were professional and communicated well, letting us know what they needed to do and explaining how they were going to do it. I also want to give a huge shout out to Tara who facilitated our purchase and, although it took several months to complete the sale due to issues with the sale of our house, she never pressured us to get the deal done. Thank you to a great team.

LB came on time, was professional and thoroughly checked out our system, then fixed it! Could not have asked for a nicer person, who came out in the heat and humidity.

Very respectful technician and did a great job explaining the issue with our system.

Bryson was fantastic! I highly recommend him for your service needs.

Needed a plumber fast and had one at my house within 3-4 hrs and job completed in 1/2 hour or less. Thanks for getting me out of a jam