Trusted by 7562+ Customers

Smiles Start in Our Community

Giving Back to Our Community

At Preferred Home Services, giving back to our community is one of the things that makes us smile the most. We are proud to partner with local organizations and initiatives that make a real difference in the lives of Charleston residents. Each month, our Smile Generator highlights the groups we are supporting and shows the impact we can have when we come together. From local events to silent auctions, we love finding ways to lend a helping hand and get involved. If you have an upcoming event and could use our support, we encourage you to visit our Silent Auction page to see how we can participate. Click on one of our partners below to join us in spreading smiles, learning more about the incredible work happening in our community, and celebrating the spirit of giving that drives us every day.
Click on one of our partners below to smile with us and learn more!

All organizations we support impact our local community and are 501(c)(3) charities. Your contribution is tax-deductible so go ahead and spread some smiles!

We are proud to be locally operated and love supporting organizations in our community. We also care about keeping your home safe and comfortable for your family so please contact us if we can help with your heating, cooling, plumbing, or electrical needs.

WHY CHOOSE PREFERRED

Emergency Service When You Need It

We're here for you, even during unexpected situations

Transparent Pricing & Flexible Financing

No surprises, just clear costs and options that work for you

Fast, Local, and Reliable

Serving your neighborhood with speed and care

Friendly, Courteous Technicians

Our team treats your home like their own

Loved by Our Customers

Highly rated for quality, professionalism, and service

Trusted, Convenient, Experienced

A team you can count on, every time

READY TO EXPERIENCE
THE DIFFERENCE?

TESTIMONIALS

Hear From Our Satisfied Customers

Kim Taddei (KimmyAwesome)
3 days ago
Friendly, very knowledgeable, no pressure to use or buy from them
Lynda Kohn
3 days ago
Your team arrived earlier than expected! They were kind, courteous and professional! They job the job done quickly and we’re on their way!
Connor Heussner
4 days ago
Joe was excellent! Thank you.
Emily Dorman
4 days ago
Joe went above and beyond in helping us with a few plumbing repairs! Appt time was easy to schedule and adjust, with great communication throughout the whole process. We’ve used them for a few different things over the last few years, and I cannot recommend this company enough.
Chandria Maze
5 days ago
At the last minute, my air went out!. We called Preferred Home Services and they were there within 2 hours. He repaired it super fast. I am forever grateful.
Teresa Bennett
5 days ago
Preferred Home Services was a great experience for us. The company was very responsive and communicated well. Our technician, Joe, was knowledgeable and friendly and solved our issue promptly. We will use them again.
John Harmon
5 days ago
Always style and grace!
Matt Hulse
5 days ago
Drew took incredible care of us. He took a look at our HVAC when we were having some cooling issues and was able to diagnose the problem quickly. Thankfully it was an easy fix that didn't cost a thing! It's so nice to know that there are helpful and reliable people in this business still. It's just an added bonus that he's an incredibly kind person. We're going to ask for him specifically if we have any issues in the future! Thanks Drew!!
Marilyn Lyren
5 days ago
Our experience as always with your company has been excellent. Dylan Steger was polite and most respectful of our residence. He and his partner were so efficient and repaired all of the electrical plugs in the house. I have one suggestion perhaps you could purchase those.Hand held portable vacuum. Then they could clean up the powder and stuff that drops onto the carpet floor. That would set you way above anybody else. Thank you so much for listening. Please tell him how much we appreciated his work. OK
Sean Shrum
5 days ago
Garrett was very professional and very thorough and explained everything he did and what was recommended. I highly recommend Preferred Home Services for any of your HVAC needs
Matt Cannon
5 days ago
Preferred is a great company to work with. I have used them multiple times with positive results. The staff are friendly and professional. They let you know exactly who is coming to perform the work. Darian did a wonderful job. He completed the task as intended and was respectful of my home and my time. I will definitely be using them again if needed in the future.
Kathy Powell
5 days ago
Nick was neat, tidy, and efficient in repairing the toilet leak and resetting the toilet. I appreciate that he used disinfectant.
ola tackett
6 days ago
Joe N. Is the best plumber I have ever had! He was very personable and professional! He started by going over the agenda for the visit to ensure that all expectations were managed and there would be no surprises during our appointment. He flushed my tankless water heater making some plumbing related suggestions to help me save money by mitigating future repairs by changing some of the things we do in our home. He ensured that the work area was cleaned up after work was complete and even provided me plumbing related options to make my home better, save money, and improve my overall quality of life making sure I was aware of available financing for any needed repairs or enhancements that I may be interested in if needed. He never came across like he was selling me something. He just wanted to be there for what we needed! He even let me know that Preferred is a whole home service company offering hvac and electrical servicing as well! I will only have Joe N. take care of our families plumbing needs and Preferred for any other home services from now on!
Laurence Mudge
6 days ago
Chris Crawford was an excellent technician
Darlene Skusa
6 days ago
I called preferred home services due to our digital HVAC board was dead. My husband found it was the battery that caused the board to go out. We informed our technician, Danny, of this when he arrived. He reset the board and proceeded to check the in and outside of our house. Danny took pictures of everything and sat down with us to explain what he found. Danny was professional, friendly, theral, informative and just a nice guy. We were not happy about the result of this inspection due to finances. Danny gave us a written report of 3 ways to choose from so we have an idea of the cost. We appreciated Danny coming the same day I called.
Blondell Kidd
6 days ago
The service rep was very courteous and professional.
Jim Burton
6 days ago
Chris was prompt and did an amazing job. Would highly recommend Preferred Home Services. Thanks again Chris.

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