Serving Charleston & Greenville Areas
Trusted by 7505+ Customers
About Us
The Most Trusted Name in Plumbing, Heating, AC & Electrical in Charleston & Beyond
Neighbors Serving Neighbors. Built on Experience and Focused on You.
Here at Preferred Home Services, we’re proud to have earned a reputation as one of Charleston’s top plumbing and HVAC companies, and we take our commitment to our customers seriously. We believe that happy team members lead to happy customers and that every call and every customer matters. When you reach out to us for routine plumbing services, electrical repair, heating system installation, or even emergency air conditioner repairs, you’ll be treated to friendly, professional, and fast service from our experienced team. We’ve tackled thousands of jobs—over 60,000 to be exact—and we are fully prepared to help you with your home service needs!
Real Clients with Real Results.
What makes Preferred Home Services the best choice for your home’s plumbing or HVAC needs? Simple—check our reviews on Facebook, Yelp and Google! We are the highest rated home service company with the most positive customer reviews in the Charleston area. When choosing a heating, AC, or plumbing company, there’s no better way to know you’re getting the best service than real life customer feedback.Credibility You Can trust Across Every Platform
What Can You Expect From Our Team?
Most Trusted
We have earned the trust of over 50K customers and have the most 5-star reviews of any Home Service Company.Most Experienced
Our team stands on the heritage of 4 generations of industry leadership.Most Convenient
We know that plumbing and HVAC issues are not fun or enjoyable, so from the moment you call, you will be greeted by a friendly and professional office member who will treat you with care and empathy. One call can solve all your home service needs – fast!Our Level of Passion and Care
You won’t find another company that cares about you as an individual and values your property the way we do. We treat you and your home with the utmost respect, and our technicians and plumbers are extensively trained to provide the best services for your needs.Our Willingness to Be Held Accountable
That’s right—a contractor that wants to be held accountable! We operate with a 100% satisfaction guarantee. If for whatever reason you are not satisfied with your service, please reach out to the office and speak to a manager and we will do what we can to make it right!
schedule SERVICE today!
we’re hiring!
At Preferred Home Services, we prioritize not only happy customers, but happy employees, too. Enjoy competitive pay and benefits when you join our team!
WHY CHOOSE PREFERRED
Emergency Service When You Need It
We're here for you, even during unexpected situations
Transparent Pricing & Flexible Financing
No surprises, just clear costs and options that work for you
Fast, Local, and Reliable
Serving your neighborhood with speed and care
Friendly, Courteous Technicians
Our team treats your home like their own
Loved by Our Customers
Highly rated for quality, professionalism, and service
Trusted, Convenient, Experienced
A team you can count on, every time
READY TO EXPERIENCE
THE DIFFERENCE?
Check Out Some Local Projects Recently Completed in Your Area
TESTIMONIALS
Hear From Our Satisfied Customers
Robin Sevigney
2 days ago
Jillian did a great job!
Teri Ellis
2 days ago
After a bit of a rough start with attempts by other plumbers, they sent over Joe Naumann. He did the job and was very professional, communicated well and cleaned up before he left. Very competent and thorough and was able to complete this somewhat complicated repair without issue.
Ken Williams
2 days ago
Excellent service, technician you can trust.
Nicholas Brown
2 days ago
Fantastic. Resolved my issue easily. Very knowledgeable.
Lauren
2 days ago
Service was great — easy to book and prompt. Kyle, my technician, was knowledgeable, efficient, and was able to make repairs on the spot!
Aaron Hyman
2 days ago
The two people that came to my house did a wonderful job. They found the problem immediately and went ahead and flushed my tankless hot water heater.
Carlos Jenkins
2 days ago
Victor was great, knowledgeable, and very efficient. Thank you for sending him out.
Timothy Bennett
2 days ago
I would like to thank LB, Connor, chris,,Lucas, and Trey for the great job they did in service with my a/c unit with installation from start to finish in a timely manner and cleaning afterwards. Definitely a great team at preferred if anyone is needing some home service done. Thank you guys.
Alexej Spivak
2 days ago
Ricky H. Is awesome. Thank you !
Gloria Thigpen
2 days ago
Corey B. did a great job with my HVAC repair.
Melinda Gray
2 days ago
Thorough and very helpful in their recommendations!
Stacie Ochwat
2 days ago
Griffin was absolutely fantastic! ⭐⭐⭐⭐⭐
He was efficient, knowledgeable, and incredibly professional from start to finish. He took the time to explain everything clearly and made sure the job was done right. On top of that, he was friendly and easy to talk to—which made the whole experience even better.
Bonus points: he even got along great with our dogs, which says a lot! 😄
Highly recommend Griffin for any HVAC needs!
Jon McLemore
2 days ago
Wesley came out and pumped our septic tank, he did a fantastic job he was very informative and I highly recommend them for any job that you have!!
Patricia Weathers
2 days ago
Tony, was thorough and personable. He completed the job in a reasonable amount of time. Strongly recommend.
Peggie Sullenberger
2 days ago
Very thorough and did a good job.
Donald M. Tomasik
2 days ago
Great service. Professional, knowledgeable and efficient.
June Scangarello
2 days ago
Preferred Home Tech Chris Clifton rode to our rescue this afternoon after I requested a service call to determine why my upstairs thermostat stopped working. Chris found a clogged drain in the HVAC unit in the attic and promptly and thoroughly drained the entire system to prevent another clog. He also recommended some preventative measures we can take for a reasonable price. Kudos to Chris for going beyond the obvious to get the best possible results for us!
Howard Glover
3 days ago
Joe was a pro and though full explaining everything thanks
Credibility You Can Trust Across Every Platform
