Serving Charleston & Greenville Areas
Trusted by 7614+ Customers
About Us
The Most Trusted Name in Plumbing, Heating, AC & Electrical in Charleston & Beyond
Neighbors Serving Neighbors. Built on Experience and Focused on You.
Here at Preferred Home Services, we’re proud to have earned a reputation as one of Charleston’s top plumbing and HVAC companies, and we take our commitment to our customers seriously. We believe that happy team members lead to happy customers and that every call and every customer matters. When you reach out to us for routine plumbing services, electrical repair, heating system installation, or even emergency air conditioner repairs, you’ll be treated to friendly, professional, and fast service from our experienced team. We’ve tackled thousands of jobs—over 60,000 to be exact—and we are fully prepared to help you with your home service needs!
Real Clients with Real Results.
What makes Preferred Home Services the best choice for your home’s plumbing or HVAC needs? Simple—check our reviews on Facebook, Yelp and Google! We are the highest rated home service company with the most positive customer reviews in the Charleston area. When choosing a heating, AC, or plumbing company, there’s no better way to know you’re getting the best service than real life customer feedback.Credibility You Can trust Across Every Platform
What Can You Expect From Our Team?
Most Trusted
We have earned the trust of over 50K customers and have the most 5-star reviews of any Home Service Company.Most Experienced
Our team stands on the heritage of 4 generations of industry leadership.Most Convenient
We know that plumbing and HVAC issues are not fun or enjoyable, so from the moment you call, you will be greeted by a friendly and professional office member who will treat you with care and empathy. One call can solve all your home service needs – fast!Our Level of Passion and Care
You won’t find another company that cares about you as an individual and values your property the way we do. We treat you and your home with the utmost respect, and our technicians and plumbers are extensively trained to provide the best services for your needs.Our Willingness to Be Held Accountable
That’s right—a contractor that wants to be held accountable! We operate with a 100% satisfaction guarantee. If for whatever reason you are not satisfied with your service, please reach out to the office and speak to a manager and we will do what we can to make it right!
schedule SERVICE today!
we’re hiring!
At Preferred Home Services, we prioritize not only happy customers, but happy employees, too. Enjoy competitive pay and benefits when you join our team!
WHY CHOOSE PREFERRED
Emergency Service When You Need It
We're here for you, even during unexpected situations
Transparent Pricing & Flexible Financing
No surprises, just clear costs and options that work for you
Fast, Local, and Reliable
Serving your neighborhood with speed and care
Friendly, Courteous Technicians
Our team treats your home like their own
Loved by Our Customers
Highly rated for quality, professionalism, and service
Trusted, Convenient, Experienced
A team you can count on, every time
READY TO EXPERIENCE
THE DIFFERENCE?
TESTIMONIALS
Hear From Our Satisfied Customers
Melissa Corley Lewis
3 days ago
Dan Coston went above and beyond to get our system up & running, even returning after hours. Thank you!
Cheryl Tague
4 days ago
Matt McCall did an excellent job. Very thorough, he explained everything.
Ella Beresford
4 days ago
Ola was a great help. Very thorough. We called last minute and he volunteered to come late after his hours to help us out.
Robert Bauman
4 days ago
Chris McCarthy fixed numerous HVAC issues that were previously installed incorrectly. His subject matter expertise was 5-Star. He explained all the issues and how they were resolved.
Deborah Waddell
4 days ago
I needed a new water heater and Matthew and Tara were awesome to work with !!! Definitely would recommend!!! The second time was for AC not working, had a blown up compacitor, service was absolutely excellent again !! Great company 😃
Maria Vierra
4 days ago
Felix was very friendly! He did a great job, wonderful customer service. Definitely would recommend this company and Felix.
Maria Vierra
4 days ago
Great customer service! Felix came out to unclog our bathroom drain. He was very professional! I would recommend him and this company to all my friends and family. Thanks again Felix, great work!!!!
Rick M
4 days ago
Great and efficient service, on time and informative.
Janis St. Onge
4 days ago
I am so thankful I use Preferred Homes Services. Griffin King was right on time, courteous, and efficient. He was very good at explaining what the report meant. I like being able to rely on the maintenance every spring and fall.As always, I’m happy to work with preferred hum services.
William Slosser
4 days ago
Natan was very polite and very efficient. I have used Preferred Services before and will continue to call and use them in the future, if needed.
Beverly Benton
4 days ago
I am pleased with my service from scheduling the appointment to completion of my repair. William was knowledgeable and efficient in diagnosing the issue to completion of the repair. I appreciated his explanation of the issue and the pictures provided. I will recommend Preferred Services to everyone.
Kelly Roberts
5 days ago
Parker came out tonight to help with our plumbing problem. He quickly solved it and explained everything he'd done. Very polite, professional and knowledgeable. Pricing was very reasonable, too! Its great knowing we have someone we can trust if we have any problems in the future.
William Kaiser
5 days ago
We had a new install done today by Ethan and Marcus and they did a wonderful clean job.
Joy Wright Lawrence
5 days ago
Very professional and very thorough. Thank you Griffin!
Rey Torres
5 days ago
Great Technitian, knowledgeable and great at explsining the process… Great Job👍👍👍
Joan Vaillancourt
5 days ago
Garrett was efficient, knew his trade, professional, personable! Signed for a year contract great care!
Dodie Denton
5 days ago
I couldn’t have asked for a more professional service. Austin explained my problem with my AC unit thoroughly along with the cost and options. I was confident in his ability and appreciated the prompt communication from the office and dispatch staff. Their maintenance contract is also affordable and gives me peace of mind. It was a no brainer. Do yourself a favor and call this company for your electrical, plumbing and HVAC needs.
Nicholas
5 days ago
Another wonderful experience with Preferred. The best part about their business is their team of technicians and Griffin showcased the same standard of excellence that we’ve grown accustom to when using Preferred. Kind, personable, and respectful throughout the whole transaction. They were happy to sit down and answer questions and able to share their knowledge and expertise in a way that was easy to comprehend, allowing us to make an informed decision that gave us great piece of mind over our chooses during our recent service call. 10/10.
Credibility You Can Trust Across Every Platform
