Serving Charleston & Greenville Areas
Trusted by 7550+ Customers
About Us
The Most Trusted Name in Plumbing, Heating, AC & Electrical in Charleston & Beyond
Neighbors Serving Neighbors. Built on Experience and Focused on You.
Here at Preferred Home Services, we’re proud to have earned a reputation as one of Charleston’s top plumbing and HVAC companies, and we take our commitment to our customers seriously. We believe that happy team members lead to happy customers and that every call and every customer matters. When you reach out to us for routine plumbing services, electrical repair, heating system installation, or even emergency air conditioner repairs, you’ll be treated to friendly, professional, and fast service from our experienced team. We’ve tackled thousands of jobs—over 60,000 to be exact—and we are fully prepared to help you with your home service needs!
Real Clients with Real Results.
What makes Preferred Home Services the best choice for your home’s plumbing or HVAC needs? Simple—check our reviews on Facebook, Yelp and Google! We are the highest rated home service company with the most positive customer reviews in the Charleston area. When choosing a heating, AC, or plumbing company, there’s no better way to know you’re getting the best service than real life customer feedback.Credibility You Can trust Across Every Platform
What Can You Expect From Our Team?
Most Trusted
We have earned the trust of over 50K customers and have the most 5-star reviews of any Home Service Company.Most Experienced
Our team stands on the heritage of 4 generations of industry leadership.Most Convenient
We know that plumbing and HVAC issues are not fun or enjoyable, so from the moment you call, you will be greeted by a friendly and professional office member who will treat you with care and empathy. One call can solve all your home service needs – fast!Our Level of Passion and Care
You won’t find another company that cares about you as an individual and values your property the way we do. We treat you and your home with the utmost respect, and our technicians and plumbers are extensively trained to provide the best services for your needs.Our Willingness to Be Held Accountable
That’s right—a contractor that wants to be held accountable! We operate with a 100% satisfaction guarantee. If for whatever reason you are not satisfied with your service, please reach out to the office and speak to a manager and we will do what we can to make it right!
schedule SERVICE today!
we’re hiring!
At Preferred Home Services, we prioritize not only happy customers, but happy employees, too. Enjoy competitive pay and benefits when you join our team!
WHY CHOOSE PREFERRED
Emergency Service When You Need It
We're here for you, even during unexpected situations
Transparent Pricing & Flexible Financing
No surprises, just clear costs and options that work for you
Fast, Local, and Reliable
Serving your neighborhood with speed and care
Friendly, Courteous Technicians
Our team treats your home like their own
Loved by Our Customers
Highly rated for quality, professionalism, and service
Trusted, Convenient, Experienced
A team you can count on, every time
READY TO EXPERIENCE
THE DIFFERENCE?
TESTIMONIALS
Hear From Our Satisfied Customers
Chloe Backman
3 days ago
Matthew Sanders was knowledgeable, installed my tankless wayer heater, young man , polite and professional, got the job done in a timely matter.. Please with work and the term. My trusted HVAC guys.
Sandy Stuart
4 days ago
The technician found the problem immediately and was done in 20 min. They are polite, knowledgeable and very helpful. I highly recommend them as an HVAC service.
Michael Scott
4 days ago
My hot water heater went down in the afternoon on a Monday. Alec with Preferred Home Services was at my house by 9am the next morning and had the unit swapped out and running in no time. Thanks to Alec and PHS for the fast and reliable service!!
John Lathbury
4 days ago
Update 2: Chase got me taken care of and restored my faith in the company.
Update: Tech did arrive. Apparently someone was calling the wrong number. Unhappy with being told it was canceled, but very happy with getting service today.
Will update after service is completed.
Booked my appointment yesterday using the website.
Then had my appointment canceled because "I didn't confirm the appointment".
No missed calls/texts/emails.
I called them and was told dispatch woud call me. That also never happened.
Going with another company.
David Pfeiffer
4 days ago
Needed them to be here quickly to repair outside faucet leak so outside foundation repair people could finish their work. From phone call to repair finish….one and a half hours!
Katie Blonchek
4 days ago
Danny was quick and went above and beyond!
Vickie Trotter
4 days ago
The technician was very polite. He got right to work and finished the maintenance. Every time I have used this company the guys are so nice and knowledgeable.
Joan Carfang
4 days ago
Technician was on time, friendly, efficient, patient, knowledgeable and communicated well.
Dan Weindling
4 days ago
Matt did a great job. Very professional.
Regina Owens
4 days ago
Danny was very polite and courteous. He explained everything in detail. He was very professional.
Randy Clay
5 days ago
Austin did a great job as costumer service and excellent work.
COACH SEALS
5 days ago
Griffin provided a clear, thorough explanation of the process along with insightful recommendations. I sincerely appreciate the high level of service.
Linda Baglio
5 days ago
What a wonderful experience from beginning to end from Preferred Home Service. . Theymet all our needs and was very informative in all our options for a new air conditioner. Could not be happier
Al Mazurek III
5 days ago
Very helpful and friendly helped with all of my electrical needs
Nicky Shuman
5 days ago
Great service— punctual— took time to explain things to me/-Eric and Steve did a great job
Zelda Suzan
5 days ago
Our AC compressor died and of course it was a weekend with high 80 -90 degree temperatures. The team was able to install a new one on the Saturday. Much appreciated. Thomas, explained the financing, LB diagnosed the problem, and Quintin and Jason Cannady Installed the new compressor. Each person was professional, polite and efficient. Everything was cleaned up afterwards and new items explained. I would recommend this company to others.
Audra Wilson
5 days ago
Timely, knowledgeable, polite and did exceptional work thanks Griffin!
Neal Adams
5 days ago
Amazing service! Our tech Will Smith, did an amazing job, he was kind, quick and very helpful with our questions on swapping out our toilets in the home. We wanted to upgrade and he found us a better option for cheaper and installed three new toilets in our home in less than 2 hours. We couldn’t recommend this company more and people like Will who work for you are the reason we pick Preferred Home Services for all of our home needs. Thank you guys and an extra thanks to Will Smith you rock!
Credibility You Can Trust Across Every Platform
