Serving Charleston & Greenville Areas
Trusted by 7680+ Customers
About Us
The Most Trusted Name in Plumbing, Heating, AC & Electrical in Charleston & Beyond
Neighbors Serving Neighbors. Built on Experience and Focused on You.
Here at Preferred Home Services, we’re proud to have earned a reputation as one of Charleston’s top plumbing and HVAC companies, and we take our commitment to our customers seriously. We believe that happy team members lead to happy customers and that every call and every customer matters. When you reach out to us for routine plumbing services, electrical repair, heating system installation, or even emergency air conditioner repairs, you’ll be treated to friendly, professional, and fast service from our experienced team. We’ve tackled thousands of jobs—over 60,000 to be exact—and we are fully prepared to help you with your home service needs!
Real Clients with Real Results.
What makes Preferred Home Services the best choice for your home’s plumbing or HVAC needs? Simple—check our reviews on Facebook, Yelp and Google! We are the highest rated home service company with the most positive customer reviews in the Charleston area.Credibility You Can trust Across Every Platform
What Can You Expect From Our Team?
Most Trusted
We have earned the trust of over 50K customers and have the most 5-star reviews of any Home Service Company.Most Experienced
Our team stands on the heritage of 4 generations of industry leadership.Most Convenient
We know that plumbing and HVAC issues are not fun or enjoyable, so from the moment you call, you will be greeted by a friendly and professional office member who will treat you with care and empathy. One call can solve all your home service needs – fast!Our Level of Passion and Care
You won’t find another company that cares about you as an individual and values your property the way we do. We treat you and your home with the utmost respect, and our technicians and plumbers are extensively trained to provide the best services for your needs.Our Willingness to Be Held Accountable
That’s right—a contractor that wants to be held accountable! We operate with a 100% satisfaction guarantee. If for whatever reason you are not satisfied with your service, please reach out to the office and speak to a manager and we will do what we can to make it right!
schedule SERVICE today!
we’re hiring!
At Preferred Home Services, we prioritize not only happy customers, but happy employees, too. Enjoy competitive pay and benefits when you join our team!
WHY CHOOSE PREFERRED
Emergency Service When You Need It
We're here for you, even during unexpected situations
Transparent Pricing & Flexible Financing
No surprises, just clear costs and options that work for you
Fast, Local, and Reliable
Serving your neighborhood with speed and care
Friendly, Courteous Technicians
Our team treats your home like their own
Loved by Our Customers
Highly rated for quality, professionalism, and service
Trusted, Convenient, Experienced
A team you can count on, every time
READY TO EXPERIENCE
THE DIFFERENCE?
TESTIMONIALS
Hear From Our Satisfied Customers
Lola Groves
2 days ago
My technician Ray was awesome! He made the experience seamless and easy. He was pleasant and professional and explained the work he was completing. He answered all my questions.
Tina Sharp
2 days ago
The technician was very polite and professional. He did a great job. I would definitely recommend him to my family and friends
Tina Sharp
2 days ago
The technician was very friendly and professional. He did a great job. I would definitely tell my family and friends what excellent service we received.
Joseph Norton
2 days ago
Kevin did a great job!
Debbie Hatem
2 days ago
I received excellent service for my plumbing needs from Perferred Home Services. Jacob Carlton was knowledgeable and professional and explained everything to me as he worked the problems. He was able to resolve the problems efficiently and to my complete satisfaction. Definitely 5-star customer service!
Kimberly Eppelsheimer
2 days ago
Joe was very professional. He explained everything in detail, he was patient with all my questions and very friendly. I would highly recommend him.
Tammy Baber
2 days ago
I always call preferred home services. They are courteous, professional, friendly and knowledgeable. I've never had an issue with their service. Chase fixed my AC issues today, same day service. I would highly recommend them.
Scott Moynihan
2 days ago
Ben did an incredible job and was very courteous and professional.
McLaren Beckwith
2 days ago
Talked me through everything and felt confident in the explanation. Office communication is good too. Definitely willing to work with you on projects.
Harmony
2 days ago
The breaker on my hot water heater kept tripping. John Chrysostom came out and diagnosed the problem. He was friendly, efficient and offered transparent pricing. He also answered questions I had about other electrical items in my house. I highly recommend John and this company.
Barbara Nyenhuis
3 days ago
I had a new water heater put in today and I'm so thankful that Mathew Sanders was my technician. He checked the water heater, tried to repair it and explained all my options and costs. No pressure in making a decision. I decided to have the old water heater replaced and Mathew took care of the removal of the old one, getting a new one, installation and making sure it produced hot water before leaving. He was very knowledgeable and efficient, gave me several options, explained how the water heater works and made sure the heater worked before cleaning up and leaving. I highly recommend Mathew for your plumbing Preferred Home Service needs!
Eszter Hollo
3 days ago
Danny came out to fix my A/C. It was late but he came anyway and fit me in his schedule which I really appreciated, since it's super hot outside. He vacuumed the drain pipes, cleared the clog and made sure everything worked correctly before he left. Now I'll finally have a good, cool night! 😎
Richard Boyd
3 days ago
William came out and was very thorough and took the time to try and troubleshoot the tankless water heater problem. He offered several suggestions and followed up with a couple of solutions.
mplatt106
3 days ago
Noah and Cameron came out this afternoon in a monsoon and quickly addressed my leaky outdoor faucet with two solutions, then gave my tankless water heater a checkup. All work was completed efficiently and for a reasonable price. I love this company and will always call them for HVAC, plumbing and electrical needs. In fact, they will back on Wednesday for the HVAC tune-up.
Mark Parker
3 days ago
I canceled the visit too late and the tech showed up and Shawn Bogar was very polite and understanding. Unfortunately another tech from a different company had just quoted the price I was looking for.
James Jacobs
3 days ago
The tech was quick and efficient. I have no negative comments for this electric repair visit. Thank you
Sarah Jefferson
4 days ago
Danny was excellent and very knowledgeable!
Paul Curth
4 days ago
Ola was very professional, courteous, and knowledgeable. He did an excellent job of explaining the process. He was able to diagnose the issue with my one mini split system unit.
Credibility You Can Trust Across Every Platform
