Serving Charleston & Greenville Areas
Trusted by 7610+ Customers
About Us
The Most Trusted Name in Plumbing, Heating, AC & Electrical in Charleston & Beyond
Neighbors Serving Neighbors. Built on Experience and Focused on You.
Here at Preferred Home Services, we’re proud to have earned a reputation as one of Charleston’s top plumbing and HVAC companies, and we take our commitment to our customers seriously. We believe that happy team members lead to happy customers and that every call and every customer matters. When you reach out to us for routine plumbing services, electrical repair, heating system installation, or even emergency air conditioner repairs, you’ll be treated to friendly, professional, and fast service from our experienced team. We’ve tackled thousands of jobs—over 60,000 to be exact—and we are fully prepared to help you with your home service needs!
Real Clients with Real Results.
What makes Preferred Home Services the best choice for your home’s plumbing or HVAC needs? Simple—check our reviews on Facebook, Yelp and Google! We are the highest rated home service company with the most positive customer reviews in the Charleston area. When choosing a heating, AC, or plumbing company, there’s no better way to know you’re getting the best service than real life customer feedback.Credibility You Can trust Across Every Platform
What Can You Expect From Our Team?
Most Trusted
We have earned the trust of over 50K customers and have the most 5-star reviews of any Home Service Company.Most Experienced
Our team stands on the heritage of 4 generations of industry leadership.Most Convenient
We know that plumbing and HVAC issues are not fun or enjoyable, so from the moment you call, you will be greeted by a friendly and professional office member who will treat you with care and empathy. One call can solve all your home service needs – fast!Our Level of Passion and Care
You won’t find another company that cares about you as an individual and values your property the way we do. We treat you and your home with the utmost respect, and our technicians and plumbers are extensively trained to provide the best services for your needs.Our Willingness to Be Held Accountable
That’s right—a contractor that wants to be held accountable! We operate with a 100% satisfaction guarantee. If for whatever reason you are not satisfied with your service, please reach out to the office and speak to a manager and we will do what we can to make it right!
schedule SERVICE today!
we’re hiring!
At Preferred Home Services, we prioritize not only happy customers, but happy employees, too. Enjoy competitive pay and benefits when you join our team!
WHY CHOOSE PREFERRED
Emergency Service When You Need It
We're here for you, even during unexpected situations
Transparent Pricing & Flexible Financing
No surprises, just clear costs and options that work for you
Fast, Local, and Reliable
Serving your neighborhood with speed and care
Friendly, Courteous Technicians
Our team treats your home like their own
Loved by Our Customers
Highly rated for quality, professionalism, and service
Trusted, Convenient, Experienced
A team you can count on, every time
READY TO EXPERIENCE
THE DIFFERENCE?
TESTIMONIALS
Hear From Our Satisfied Customers
Audrey Tankersley
3 days ago
Ryan was great! Very professional, friendly, and efficient.
Emily Knepper
3 days ago
Felix our technician was very knowledgeable and professional. He explained the problem and potential solutions clearly and fixed the issue very quickly.
Alvin Clark
3 days ago
I have received excellent service from this company whenever I needed them. Smart technicians and on time . Very well pleased.
J Shupert
3 days ago
I have nothing but wonderful things to say about Preferred! They have the best team in town, they are all super friendly, professional, and knowledgeable. Griffin especially is fantastic. He was timely and patient, even working around my work meeting that went unexpectedly long. He took time to explain everything, even though we recently replaced our AC he checked everything and ensured it’s up to par! I love having peace of mind.
Carol Moore
3 days ago
Heard about their $69 special on the radio. Our sink had been clogged for months. We tried everything.
It took Parker and Gabe a lot of hard work and problem solving, but they got the job done!!! They were very polite and helpful. Thanks!!
Loretta Barker
3 days ago
Needed maintenance on our ejector pit. Quick clean service with detail explanations and pictures. Jesse was friendly and knowledgeable
Julian Johnston
3 days ago
Tech was professional and polite.
Patricia Howell
3 days ago
Excellent service from technician Jesse Webb.
Monique Lewis
4 days ago
Turner did a great job. He was professional, respectful and knowledgeable. He took the time to assess the situation and provided a reasonable quote. I am glad he told me about the membership plan, which I joined. Overall I am very pleased with the hose bib replacement and the customer service delivered during the repair work.
Jane Price
4 days ago
Serviceman was very nice. Preferred Home Services have been servicing my HVac in Charleston for years. I have always been happy with their service. I highly recommend them.
Theodore Hampton
4 days ago
The preferred service technician was professional and provided outstanding customer service. Technician check our ac/heating system; perform the necessary maintenance/repairs. Job Well Done!
Bob Trout
4 days ago
Dee arrived on time and snaked out my clogged drain in the kitchen, which was backed up for a couple days. He cleared out the clog and gave me some tips about garbage disposals, and what to put down there and not to put down there and how to keep them clean. Dee was very professional and did a great job. Thank you.
Greg Szabo
4 days ago
Great job of diagnosing and repairing multiple units in house recently purchased.
Frank Triolo
4 days ago
Mathew was great, very knowledgeable and professional. He is very thorough and takes the time to explain everything. Did a great job!!
Michele Hughes
4 days ago
Very courteous and professional. Griffin answered my questions and offered professional suggestions regarding air quality.
Paul Dodsworth
4 days ago
Dan Coston did a great job. Explained what he was going to check and then explained the options on work recommended.
Logan Butler
4 days ago
Darian was great. Super friendly, helpful and easy to work with. He showed up on time and was able to quickly fix a couple of small plumbing issues at my home, in addition to servicing my tankless water heater.
Ted Morrow
4 days ago
May 14
Good visit with Ola. Professional, informative visit. No pressure but good information and plan for the future.
Thanks Ola.
Previous visit
Jacob Carlton was great. He is very professional, efficient, and knowledgeable. One of our best experiences with Preferred.
Credibility You Can Trust Across Every Platform
