Serving Charleston & Greenville Areas
Trusted by 7591+ Customers
About Us
The Most Trusted Name in Plumbing, Heating, AC & Electrical in Charleston & Beyond
Neighbors Serving Neighbors. Built on Experience and Focused on You.
Here at Preferred Home Services, we’re proud to have earned a reputation as one of Charleston’s top plumbing and HVAC companies, and we take our commitment to our customers seriously. We believe that happy team members lead to happy customers and that every call and every customer matters. When you reach out to us for routine plumbing services, electrical repair, heating system installation, or even emergency air conditioner repairs, you’ll be treated to friendly, professional, and fast service from our experienced team. We’ve tackled thousands of jobs—over 60,000 to be exact—and we are fully prepared to help you with your home service needs!
Real Clients with Real Results.
What makes Preferred Home Services the best choice for your home’s plumbing or HVAC needs? Simple—check our reviews on Facebook, Yelp and Google! We are the highest rated home service company with the most positive customer reviews in the Charleston area. When choosing a heating, AC, or plumbing company, there’s no better way to know you’re getting the best service than real life customer feedback.Credibility You Can trust Across Every Platform
What Can You Expect From Our Team?
Most Trusted
We have earned the trust of over 50K customers and have the most 5-star reviews of any Home Service Company.Most Experienced
Our team stands on the heritage of 4 generations of industry leadership.Most Convenient
We know that plumbing and HVAC issues are not fun or enjoyable, so from the moment you call, you will be greeted by a friendly and professional office member who will treat you with care and empathy. One call can solve all your home service needs – fast!Our Level of Passion and Care
You won’t find another company that cares about you as an individual and values your property the way we do. We treat you and your home with the utmost respect, and our technicians and plumbers are extensively trained to provide the best services for your needs.Our Willingness to Be Held Accountable
That’s right—a contractor that wants to be held accountable! We operate with a 100% satisfaction guarantee. If for whatever reason you are not satisfied with your service, please reach out to the office and speak to a manager and we will do what we can to make it right!
schedule SERVICE today!
we’re hiring!
At Preferred Home Services, we prioritize not only happy customers, but happy employees, too. Enjoy competitive pay and benefits when you join our team!
WHY CHOOSE PREFERRED
Emergency Service When You Need It
We're here for you, even during unexpected situations
Transparent Pricing & Flexible Financing
No surprises, just clear costs and options that work for you
Fast, Local, and Reliable
Serving your neighborhood with speed and care
Friendly, Courteous Technicians
Our team treats your home like their own
Loved by Our Customers
Highly rated for quality, professionalism, and service
Trusted, Convenient, Experienced
A team you can count on, every time
READY TO EXPERIENCE
THE DIFFERENCE?
TESTIMONIALS
Hear From Our Satisfied Customers
Jim Boatwright
3 days ago
Noah was super friendly and solved the issue quickly for just the cost of a diagnostic fee. Thanks for the quick response.
Marianne Middleton
3 days ago
Joshua was the very best.
Cynthia LaCoste
4 days ago
This was truly a very good experience. Reasonable pricing, prompt service. Very friendly technician, easy to communicate with. Offered options for repair or replace. Will use these people again; easy Saturday Servicing.
CFL
May 9, 2026
Marianne Middleton
5 days ago
Josh was wonderful. Please tell him I apologize for calling him Jason. He really knows his stuff and I’m grateful for your sending him to me.
L Ward
5 days ago
Dee was super. Took care of my issue with a clog with great care and a very reasonable time frame and charge. Thank you so very much. I am smiling today for sure 🤩
Patrick Slack
6 days ago
Ryan made quick work of the job. Diagnosing capacitor out, gave us the different options and repaired the issue in quick order. We were up and running an air conditioning before 11:00 a.m.
Tim Donnelly
6 days ago
Had an old pipe break in my attic. They sent out a tech (Joe) really quickly. He was able to fix the pipe and get our water turn back on with in a few hours
Theresa Josephson
6 days ago
Both Dennis and Gabe were professional and communicated well, letting us know what they needed to do and explaining how they were going to do it. I also want to give a huge shout out to Tara who facilitated our purchase and, although it took several months to complete the sale due to issues with the sale of our house, she never pressured us to get the deal done. Thank you to a great team.
Phillip Ayers
6 days ago
Josh was very courteous ,professional and helpful .I will request Josh for any future plumbing needs that I may have.
Jennifer Daniels
6 days ago
I recently chose Preferred Home Services to service my HVAC unit. The experience led me to leave this review. They were responsive, informative and respectful. The technician was friendly, prompt and timely with the service. I would recommend this company to others.
Mary Ryan
6 days ago
We called today to get an estimate to have 2 valves replaced under our kitchen sink. The technician was here within a half hour, gave us a quote and did the job right away!! Parker was professional and courteous and explained everything as he went along. We are very happy and will probably call them again if needed.
Mel Hooker
6 days ago
Austin was so respectful and very thorough! I’ve used preferred for other services and they are always on time and super friendly!! Thank you so much for your superb service!!
donna davis
6 days ago
Awesome Team!!! Jonathan Ginn is a super nice guy, very knowledgeable of what he was doing..cleaned up too...
Thank you once again for your help with my water heater needs....hope the rest of your day is great...
Julisa Cotten
6 days ago
On behalf of the Niemyer Family:
"Matthew and Scott provided outstanding service in replacing our hot water heater yesterday. They were efficient and pleasant to work with."
Michael Bachmann
6 days ago
Preferred Home Service Technical Representative Ola was an absolutely exemplary professional!!!! His thorough examination, corrective actions, and professional recommendations were reassuring in the knowledge that our HVAC System was fully operational! Ola, and Preferred, SIncere Thanks!
And, another shout out for the fantastic team of Ethan, Marcus, and Josh! They were tireless, dedicated, and most professional! Preferred has the best and most dedicated professionals in the business! Thanks!
Floritina G
7 days ago
It was a pleasure to have Noah Ealy to do tankless Water Heater Flush. He is very honest in his work performing professionally everything what he does. Thank you.
Rita T
7 days ago
Turner was very patient and kind, and thorough. Took care to clean up, and to explain things to me. Also great personality, a pleasure to be around.
Credibility You Can Trust Across Every Platform
