Serving Charleston & Greenville Areas
Trusted by 7436+ Customers
About Us
The Most Trusted Name in Plumbing, Heating, AC & Electrical in Charleston & Beyond
Neighbors Serving Neighbors. Built on Experience and Focused on You.
Here at Preferred Home Services, we’re proud to have earned a reputation as one of Charleston’s top plumbing and HVAC companies, and we take our commitment to our customers seriously. We believe that happy team members lead to happy customers and that every call and every customer matters. When you reach out to us for routine plumbing services, electrical repair, heating system installation, or even emergency air conditioner repairs, you’ll be treated to friendly, professional, and fast service from our experienced team. We’ve tackled thousands of jobs—over 60,000 to be exact—and we are fully prepared to help you with your home service needs!
Real Clients with Real Results.
What makes Preferred Home Services the best choice for your home’s plumbing or HVAC needs? Simple—check our reviews on Facebook, Yelp and Google! We are the highest rated home service company with the most positive customer reviews in the Charleston area. When choosing a heating, AC, or plumbing company, there’s no better way to know you’re getting the best service than real life customer feedback.Credibility You Can trust Across Every Platform
What Can You Expect From Our Team?
Most Trusted
We have earned the trust of over 50K customers and have the most 5-star reviews of any Home Service Company.Most Experienced
Our team stands on the heritage of 4 generations of industry leadership.Most Convenient
We know that plumbing and HVAC issues are not fun or enjoyable, so from the moment you call, you will be greeted by a friendly and professional office member who will treat you with care and empathy. One call can solve all your home service needs – fast!Our Level of Passion and Care
You won’t find another company that cares about you as an individual and values your property the way we do. We treat you and your home with the utmost respect, and our technicians and plumbers are extensively trained to provide the best services for your needs.Our Willingness to Be Held Accountable
That’s right—a contractor that wants to be held accountable! We operate with a 100% satisfaction guarantee. If for whatever reason you are not satisfied with your service, please reach out to the office and speak to a manager and we will do what we can to make it right!
schedule SERVICE today!
we’re hiring!
At Preferred Home Services, we prioritize not only happy customers, but happy employees, too. Enjoy competitive pay and benefits when you join our team!
WHY CHOOSE PREFERRED
Emergency Service When You Need It
We're here for you, even during unexpected situations
Transparent Pricing & Flexible Financing
No surprises, just clear costs and options that work for you
Fast, Local, and Reliable
Serving your neighborhood with speed and care
Friendly, Courteous Technicians
Our team treats your home like their own
Loved by Our Customers
Highly rated for quality, professionalism, and service
Trusted, Convenient, Experienced
A team you can count on, every time
READY TO EXPERIENCE
THE DIFFERENCE?
Check Out Some Local Projects Recently Completed in Your Area
TESTIMONIALS
Hear From Our Satisfied Customers
Ted Richard
20 hours ago
What a great experience and an amazing product. After 17 years with Waldrop we are happy to be with Preferred Home Services and we feel like the customer matters again and we are not just a means to end for profit. By comparison the Waldrop-built A/C we had installed only lasted 6.5 years and was the wrong size for our house (1200 BTU unit for a 800 BTU space…how do you mess that up?). Also the customer service was night and day, as well as the competence of the technician when compared to Waldrop. Thank you all so much!
Melody Greene
22 hours ago
The technician was very knowledgeable.he was polite and well mannered. The overall experience was awesome!
Harold Nichols
23 hours ago
Austin was very helpful and professional in explaining products and procedures to us. Thank you!
Angela Kelly
23 hours ago
Plumbing problem fixed quickly and efficiently. They were anle to send someone out the same day I called. Representative was courteous and professional. Price point was comparable to other services performed in the past by different company. Recommend!
Mike Cumby
24 hours ago
Again, Preferred is #1!
Always thorough
Always 100% professional in every way
You can trust them
Prompt, thorough, reasonably priced.
Thank you.
Sheila Crabtree
1 day ago
Josh did a fantastic job and explained the service provided thoroughly!
Sandra Taylor
1 day ago
The schedulers call and set up a date for my hvac, plumbing and electrical inspections and when the day comes they cancel all or one of them. They have no regard for the customers time. I had an electrical inspection already today. The plumbing inspection has been canceled and rescheduled. The hvac is still on for today. We'll see. The young man that did my electrical inspection was very nice and professional. I think the installation for 5 fire alarms was overpriced.
Rachael Nelson
1 day ago
Awesome customer service! Adam Kelly did a great job with our AC maintenance service. He also provided understandable information about our system as well as getting us signed up for a service plan that will keep us on top of inspection and future maintenance needs. Many thanks to Preferred Home Services.
Alyson Burns
2 days ago
Nick was professional and kind. Got the job done quickly and honored a special deal pricing that was advertised. I would use them again.
D Kobelas
2 days ago
Nice guy. Did a good job
Jim Morrill
2 days ago
Garrett did a great job.
Jennifer Simmons
2 days ago
Always a great experience
Mije Cale
2 days ago
Tech was on time , courteous, commutative after the service call was completed , sharing what he found and provided exactly the service we have come to expect from Preferred.
Helen Newton
2 days ago
Our tech was on time, professional and friendly!
Yvonne Holbrook
2 days ago
Excellent service. Very detailed explanations.
Donna Weatherholtz
3 days ago
Cara was very professional. She followed through until she found the problem and quickly fixed it. Thanks Cara
David Humphreys
3 days ago
Great and friendly service.
Molly Hare
3 days ago
Incredible work ethic - fair pricing, excellent workmanship for an entire HVAC install. Very glad to have landed with Preferred. Mike Cotto was our consultant and Connor and Lucas were install - all exceptional!
Credibility You Can Trust Across Every Platform
