Charleston & Greenville Water Heater Repair & Installation

Traditional & Tankless Water Heaters Available

Your water heater is a crucial component of your everyday life. Water heaters are responsible for producing all the hot water you need for cooking, cleaning, bathing, and maintaining your routine.

Whether it’s time for water heater installation or you need expert help troubleshooting and fixing a broken water heater, Preferred Home Services has all of your water heater service needs covered! As top-rated plumbers in Charleston and surrounding areas, we offer the complete range of water heater services, including:

So, whether you have a gas or electric traditional or tankless water heater, you can always count on Preferred Home Services for fast, reliable service and lasting solutions!

Contact Preferred Home Services at 843-405-3601 for water heater service in Charleston, SC.

“Go Preferred” by choosing a team with 5-star customer reviews.
Contact us online to learn more or to request your service!

Should I Repair or Replace My Water Heater?

Professional water heater repair and maintenance service can prevent or address any problem these systems may develop through the course of their service life. Sometimes, however, you may know there’s something wrong with your water heater, but you may not be able to determine whether you simply need repairs or it’s time for water heater replacement.

The good news is that Preferred Home Services can help! Our experienced Charleston plumbers can help you identify whether you need water heater repairs or replacement, and we can provide the solutions you need to restore your access to hot water.

Here are some common signs that you may need water heater replacement:

  • The water heater is more than 10 years old.
  • The cost of water heater repair is at least the same as the cost of replacement.
  • You keep experiencing frequent, recurring problems with your water heater.
  • You’re interested in upgrading to a more efficient unit.
  • There is visible corrosion on the water heater tank.
  • The water heater has a leak.

While water heater replacement can seem like an expensive, headache-inducing task, there are actually several benefits to replacing an old, outdated, or worn-out water heater:

  • Newer models, such as tankless water heaters, are much more energy-efficient and can help you save on your monthly utility bills.
  • A new water heater will likely last longer, give you fewer problems, and cost you less to operate over time.

For water heater repair or replacement service in Charleston, SC, contact Preferred Home Services at 843-405-3601 today.

We had a fantastic experience with Preferred Home Services! Mike and Nick took care of some plumbing needs we had and were so knowledgeable and professional. The customer service throughout our whole experience has been second to none! I couldn’t be more pleased. - Jeanne R.
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Tankless Water Heaters for Charleston Homes: The Benefits

If you’re considering switching to a tankless water heater, it’s a good idea to weigh the pros and cons of this advanced option. While tankless water heaters are great in many respects, they are not ideal for everyone. For example, households with a lot of family members or roommates, as well as those that require more than average amounts of hot water daily, will probably benefit more from a traditional tank water heater.

That being said, there are numerous advantages to choosing a tankless water heater. Some of these advantages include:

  • Instant hot water
  • Improved efficiency
  • Energy savings
  • Longer life spans
  • Minimal risk of leaks (because there is no holding tank for hot water)

To learn more about tankless water heaters and if this is the right option for you, reach out to our Charleston plumbers!

“Go Preferred” by contacting a team with over 30 years of industry experience.
And don’t forget to check out our water heater buying guide for more info about different types of systems!

Schedule Water Heater Service With Charleston’s Most Preferred Local Plumber

When you need quality water heater services at your Charleston-area home, the team at Preferred Home Services is always ready to help, 24 hours a day, 365 days a year! We’ve completed thousands of plumbing services throughout the region, and we’re dedicated to always putting our clients’ needs first. That’s why we provide:

  • 24-hour emergency water heater and plumbing service
  • Exceptional service backed by a 100% customer satisfaction guarantee
  • Upfront pricing and flexible financing options
  • And more!

Contact Preferred Home Services at 843-405-3601 for water heater service in Charleston, SC.

Call the pros at Preferred Home Services at (843) 405-3601 to schedule a service with us today!

Frequently Asked Questions


What is the difference between a traditional and tankless water heater?

A traditional water heater stores and preheats 30-50 gallons of water in a tank. That preheated water is used whenever someone showers, does the laundry or washes dishes. The tank then refills to be reheated once again.
A tankless water heater uses a heat source (electric or gas) to warm up cool water on demand whenever you need it rather than storing hot water in a tank.

Why is my water taking so long to heat?

Here are some reasons it could be taking a while for your water to get hot:

  • Your water heater is far from your faucets
  • You could have a low volume restrictor installed on fixtures
  • Your water heater could be over 10 years old
  • You could have sediment buildup
  • You have an undersized water heater

Why is my water heater leaking?

Here are some reasons your water heater could be leaking:

  • The cold and hot water inlet and outlet connections are loose
  • Too much pressure on the temperature and pressure relief valve
  • The heater drain valve is leaking
  • There’s sediment buildup in the bottom of the water heater

How long does a water heater last?

Typically, water heaters last 10-15 years before needing replacement.

Why won't my pilot light relight?

If your pilot light doesn’t relight, won’t stay lit, or keeps going out after a short time, you most likely have an issue with the hot water heater thermocouple. Call expert plumbers to help fix this issue right away.

Why is my water heater making noise?

The most common reason for a noisy water heater is sediment collecting at the bottom of the water heater.


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    We had a fantastic experience with Preferred Home Services! Mike and Nick took care of some plumbing needs we had and were so knowledgeable and professional. The customer service throughout our whole experience has been second to none! I couldn’t be more pleased.

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    At 6 PM on a 95-degree day, I noticed that my system was not cooling and was in fact down. I called and was pleased to have someone pick up the phone and listen to the symptoms of the problem. They ultimately dispatched a repair person who was able to get the system up and running by 8:30 PM in advance of a long, hot holiday weekend, I was very pleased with the prompt response to my emergency.

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    They installed a new unit and replaced all the duct work under my house. They did a great job and were very professional and had the job done in just two days! I will highly recommend this company to anyone needing work.

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We believe that happy team members lead to happy customers and that every call and every customer matters. When you reach out to us for routine plumbing services, heating system installation, or even emergency air conditioner repairs, you’ll be treated to friendly, professional, and fast service from our experienced team. We’ve tackled thousands of jobs—over 60,000 to be exact—and we are fully prepared to help you with your home service needs!

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The Preferred difference...

  24-Hour Service Available

  Up-Front Pricing & Financing

  Fast and Local

  Courteous Technicians

  Highly Reviewed

  Expertly Trained Technicians

We believe that happy team members lead to happy customers and that every call and every customer matters.

When you reach out to us for routine plumbing services, heating system installation, or even emergency air conditioner repairs, you’ll be treated to friendly, professional, and fast service from our experienced team. We’ve tackled thousands of jobs—over 60,000 to be exact—and we are fully prepared to help you with your home service needs!

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