Charleston Water Heater Repair & Installation

Preferred Home Services provides expert water heater services throughout the Charleston area. We offer installation, repair, and maintenance of water heaters, such as electric, gas, tankless, and heat pump water heaters. 

Our highly skilled, certified technicians can be in your home seven days a week to keep your water heater up and running.

Call us at (843) 405-3601 or contact us online to schedule your water heater maintenance or repair. We’re open 8-8, seven days a week, and we’re ready to help you today!

Our Water Heater Services

Your water heater plays a vital role in your home. It’s responsible for your home’s complete comfort, and Preferred Home Services is committed to ensuring that your water heater is in peak performance all year. Our comprehensive water heater services include:

At Preferred, we understand the importance of your home’s comfort. To keep your water heater running smoothly, Preferred’s trained and certified technicians are ready and able to handle all of your home’s water heater services. 

We’re here to take care of your water heater needs. Call Preferred at (843) 405-3601 or contact us online today for services in the Charleston area.

Signs Your Water Heater Needs Replacement

When determining whether or not your water heater needs repair or replacement, it’s recommended to leave it to a professional plumber to determine the best course of action. However, some signs that your water heater would need to be replaced include:

  • Age: Water heaters typically have a life span of around eight to 12 years. If your water heater is approaching or exceeding this age, it may be time to replace it.
  • Rust and corrosion: Water heaters can rust and corrode over time, leading to leaks and inefficiency. If you notice rust or corrosion on your water heater, it may be time to replace it.
  • Frequent repairs: Dealing with persistent issues with your water heater? It may be more cost-effective to replace it rather than continue to pay for repairs.
  • Insufficient hot water: If you are running out of hot water quickly or not getting hot water, it may be a sign that your water heater is not working properly and needs to be replaced.
  • Water leaks: If your water heater is leaking, it should be replaced as soon as possible, as it can cause serious damage to the property and may be a safety hazard.

Preferred offers unmatched water heater repair and service throughout Charleston. Call (843) 405-3601 or contact us online to schedule same-day services.

Tankless vs. Traditional Water Heaters

Traditional and tankless water heaters are water heating systems that work differently. Both tankless and standard water heaters are powered by electricity or gas and can provide hot water for your home. However, some key differences include:

  • A traditional water heater stores hot water in a tank, while a tankless water heater heats water on demand as it flows through the system.
  • Standard water heaters are typically less expensive to purchase and install. Still, tankless water heaters are more energy-efficient and can save you money on your energy bills in the long run.
  • Traditional water heaters have a limited hot water supply and tend to run out of hot water during high demand, while tankless water heaters can provide hot water for as long as you need.
  • A traditional water heater will require more space than tankless water heaters and may be more difficult to install in tight spaces.
  • Tankless water heaters have a longer life span than traditional water heaters.

Ultimately, choosing between a traditional water heater and a tankless water heater will depend on your budget, energy needs, and household size. It’s important to consider both options’ long-term costs and consult a professional to determine the best solution for your home.

Whichever is best for your home, we’ll install your new water heater and ensure it’s giving you perfectly hot water from day one. Call us at (843) 405-3601 or contact us online now.

We had a fantastic experience with Preferred Home Services! Mike and Nick took care of some plumbing needs we had and were so knowledgeable and professional. The customer service throughout our whole experience has been second to none! I couldn’t be more pleased. - Jeanne R.
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Experience the Preferred Difference

You’ll notice the Preferred Difference when we service your water heater. With over 60,000 happy families served, a 100% customer satisfaction guarantee backs our exceptional services. Our technicians are licensed and insured and display a high passion and care for your HVAC and plumbing needs.

Plus, with our Preferred Partner Plan, scheduling water heater services for your home can be easier than ever. Members enjoy priority scheduling, discounts, and waived emergency service fees.

Call Charleston’s most Preferred local plumbers at (843) 405-3601 or contact us online today!

Frequently Asked Questions

What is the difference between a traditional and tankless water heater?
A traditional water heater stores and preheats 30 to 50 gallons of water in a tank. That preheated water is used whenever someone showers, does the laundry, or washes dishes. The tank then refills to be reheated once again.
A tankless water heater uses a heat source (electric or gas) to warm up cool water on demand whenever you need it rather than storing hot water in a tank.
Why is my water taking so long to heat?
Here are some reasons it could be taking a while for your water to get hot:

  • Your water heater is far from your faucets
  • You could have a low-volume restrictor installed on fixtures
  • Your water heater could be over 10 years old
  • You could have sediment buildup
  • You have an undersized water heater

Why is my water heater leaking?
Here are some reasons your water heater could be leaking:

  • The cold and hot water inlet and outlet connections are loose
  • Too much pressure on the temperature and pressure relief valve
  • The heater drain valve is leaking
  • There’s sediment buildup in the bottom of the water heater

How long does a water heater last?
Typically, water heaters last 10 to 15 years before needing replacement.
Why won't my pilot light relight?
If your pilot light doesn’t relight, won’t stay lit, or keeps going out after a short time, you most likely have an issue with the hot water heater thermocouple. Call expert plumbers to help fix this issue right away.
Why is my water heater making noise?
The most common reason for a noisy water heater is sediment collecting at the bottom of the water heater.

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    Here's What Over 2,000 Customers Are Saying!

    Very pleased with Preferred. Would highly recommend them. Prompt service. Technician was skilled, polite, and efficient with our plumbing issues

    ~ Brenda T.

    Extremely professional and high-quality service. We’ve now used Preferred on multiple occasions, and each time the technicians have been honest, knowledgeable, and friendly.

    ~ James S.

    Everyone has been remarkable to deal with. Technicians and scheduling staff has been absolutely wonderful! Would highly recommend to anyone!

    ~ Melanie S.

    The Technician showed up on time. Went directly to work servicing the system. He kept us well informed about his progress and notified us of any issues that he discovered, along with any options. He made the process as easy and pleasant as possible.

    ~ Bill T.

    After finding out my toilet was leaking and the panicky scramble of “what do I do’s”, I called Preferred Home Services. They were able to come out and fix the issue all within a few hours. The technician was friendly, explained what had happened, and was quick to fix the toilet! I will be calling Preferred Home Services from now on for my household plumbing needs!

    ~ Kristine P.

    We had a fantastic experience with Preferred Home Services! Mike and Nick took care of some plumbing needs we had and were so knowledgeable and professional. The customer service throughout our whole experience has been second to none! I couldn’t be more pleased.

    ~ Jeanne R.

    Very happy with Preferred Home Services. They were very professional and courteous during the installations. They were very efficient and took time to explain everything to me before and after, and very prompt with follow-up questions.

    ~ Katie V.

    At 6 PM on a 95-degree day, I noticed that my system was not cooling and was in fact down. I called and was pleased to have someone pick up the phone and listen to the symptoms of the problem. They ultimately dispatched a repair person who was able to get the system up and running by 8:30 PM in advance of a long, hot holiday weekend, I was very pleased with the prompt response to my emergency.

    ~ Bruce H.

    They installed a new unit and replaced all the duct work under my house. They did a great job and were very professional and had the job done in just two days! I will highly recommend this company to anyone needing work.

    ~ Matt B.

    This business is incredible. Called for service due to our HVAC not working at all. It was late afternoon and a Technician was at our door within the hour...

    ~ Benson F.

    Love preferred home services. They are responsive, knowledgeable, and have great customer service. I've used them at both properties for HVAC issues. I love that the text a picture of who is coming, along with a bio. Definitely recommend!

    ~ C. R.

    I can't say enough about this company! I've used them twice now, once for a plumbing issue and today for my AC. They were prompt, professional, knew what they were doing and made me feel comfortable and confident in their work.

    ~ A. S.

    Coupons & Specials

    Bioclean
    Electrical
    Tankless water heater
    Buy Today, Install Tomorrow
    Hot Water Today
    $250 Off Main Water Line Replacement
    Same Day Plumbing
    $93 or FREE Drain Clearing
    $500 Off Any Sewer Line Replacement
    $25 Off Any Indoor Air Quality Product
    Free Estimate to Replace Your HVAC System
    15% Off For All Military Service Members & Veterans
    150 OFF Tank Type Water Heater

The Preferred difference...

We believe that happy team members lead to happy customers and that every call and every customer matters. When you reach out to us for routine plumbing services, heating system installation, or even emergency air conditioner repairs, you’ll be treated to friendly, professional, and fast service from our experienced team. We’ve tackled thousands of jobs—over 60,000 to be exact—and we are fully prepared to help you with your home service needs!

  EMERGENCY SERVICE AVAILABLE

  Up-Front Pricing & Financing

  Fast and Local

  Courteous Technicians

  Highly Reviewed

  Expertly Trained Technicians

The Preferred difference...

  EMERGENCY SERVICE AVAILABLE

  Up-Front Pricing & Financing

  Fast and Local

  Courteous Technicians

  Highly Reviewed

  Expertly Trained Technicians

We believe that happy team members lead to happy customers and that every call and every customer matters.

When you reach out to us for routine plumbing services, heating system installation, or even emergency air conditioner repairs, you’ll be treated to friendly, professional, and fast service from our experienced team. We’ve tackled thousands of jobs—over 60,000 to be exact—and we are fully prepared to help you with your home service needs!

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