Serving Charleston & Greenville Areas
Trusted by 7436+ Customers
Smiles Start in Our Community
Giving Back to Our Community
At Preferred Home Services, giving back to our community is one of the things that makes us smile the most. We are proud to partner with local organizations and initiatives that make a real difference in the lives of Charleston residents. Each month, our Smile Generator highlights the groups we are supporting and shows the impact we can have when we come together. From local events to silent auctions, we love finding ways to lend a helping hand and get involved. If you have an upcoming event and could use our support, we encourage you to visit our Silent Auction page to see how we can participate. Click on one of our partners below to join us in spreading smiles, learning more about the incredible work happening in our community, and celebrating the spirit of giving that drives us every day.
Click on one of our partners below to smile with us and learn more!
All organizations we support impact our local community and are 501(c)(3) charities. Your contribution is tax-deductible so go ahead and spread some smiles!
We are proud to be locally operated and love supporting organizations in our community. We also care about keeping your home safe and comfortable for your family so please contact us if we can help with your heating, cooling, plumbing, or electrical needs.
WHY CHOOSE PREFERRED
Emergency Service When You Need It
We're here for you, even during unexpected situations
Transparent Pricing & Flexible Financing
No surprises, just clear costs and options that work for you
Fast, Local, and Reliable
Serving your neighborhood with speed and care
Friendly, Courteous Technicians
Our team treats your home like their own
Loved by Our Customers
Highly rated for quality, professionalism, and service
Trusted, Convenient, Experienced
A team you can count on, every time
READY TO EXPERIENCE
THE DIFFERENCE?
Check Out Some Local Projects Recently Completed in Your Area
TESTIMONIALS
Hear From Our Satisfied Customers
Ted Richard
16 hours ago
What a great experience and an amazing product. After 17 years with Waldrop we are happy to be with Preferred Home Services and we feel like the customer matters again and we are not just a means to end for profit. By comparison the Waldrop-built A/C we had installed only lasted 6.5 years and was the wrong size for our house (1200 BTU unit for a 800 BTU space…how do you mess that up?). Also the customer service was night and day, as well as the competence of the technician when compared to Waldrop. Thank you all so much!
Melody Greene
18 hours ago
The technician was very knowledgeable.he was polite and well mannered. The overall experience was awesome!
Harold Nichols
19 hours ago
Austin was very helpful and professional in explaining products and procedures to us. Thank you!
Angela Kelly
19 hours ago
Plumbing problem fixed quickly and efficiently. They were anle to send someone out the same day I called. Representative was courteous and professional. Price point was comparable to other services performed in the past by different company. Recommend!
Mike Cumby
19 hours ago
Again, Preferred is #1!
Always thorough
Always 100% professional in every way
You can trust them
Prompt, thorough, reasonably priced.
Thank you.
Sheila Crabtree
20 hours ago
Josh did a fantastic job and explained the service provided thoroughly!
Sandra Taylor
22 hours ago
The schedulers call and set up a date for my hvac, plumbing and electrical inspections and when the day comes they cancel all or one of them. They have no regard for the customers time. I had an electrical inspection already today. The plumbing inspection has been canceled and rescheduled. The hvac is still on for today. We'll see. The young man that did my electrical inspection was very nice and professional. I think the installation for 5 fire alarms was overpriced.
Rachael Nelson
23 hours ago
Awesome customer service! Adam Kelly did a great job with our AC maintenance service. He also provided understandable information about our system as well as getting us signed up for a service plan that will keep us on top of inspection and future maintenance needs. Many thanks to Preferred Home Services.
Alyson Burns
2 days ago
Nick was professional and kind. Got the job done quickly and honored a special deal pricing that was advertised. I would use them again.
D Kobelas
2 days ago
Nice guy. Did a good job
Jim Morrill
2 days ago
Garrett did a great job.
Jennifer Simmons
2 days ago
Always a great experience
Mije Cale
2 days ago
Tech was on time , courteous, commutative after the service call was completed , sharing what he found and provided exactly the service we have come to expect from Preferred.
Helen Newton
2 days ago
Our tech was on time, professional and friendly!
Yvonne Holbrook
2 days ago
Excellent service. Very detailed explanations.
Donna Weatherholtz
3 days ago
Cara was very professional. She followed through until she found the problem and quickly fixed it. Thanks Cara
David Humphreys
3 days ago
Great and friendly service.
Molly Hare
3 days ago
Incredible work ethic - fair pricing, excellent workmanship for an entire HVAC install. Very glad to have landed with Preferred. Mike Cotto was our consultant and Connor and Lucas were install - all exceptional!
Credibility You Can Trust Across Every Platform
