The Most Trusted Name in Plumbing, Heating, AC & Electrical in Charleston & Beyond

Neighbors Serving Neighbors. Built on Experience and Focused on You.
Here at Preferred Home Services, we’re proud to have earned a reputation as one of Charleston’s top plumbing and HVAC companies, and we take our commitment to our customers seriously. We believe that happy team members lead to happy customers and that every call and every customer matters. When you reach out to us for routine plumbing services, electrical repair, heating system installation, or even emergency air conditioner repairs, you’ll be treated to friendly, professional, and fast service from our experienced team. We’ve tackled thousands of jobs—over 60,000 to be exact—and we are fully prepared to help you with your home service needs!

Real Clients with Real Results.

What makes Preferred Home Services the best choice for your home’s plumbing or HVAC needs? Simple—check our reviews on Facebook, Yelp and Google! We are the highest rated home service company with the most positive customer reviews in the Charleston area. When choosing a heating, AC, or plumbing company, there’s no better way to know you’re getting the best service than real life customer feedback.

Credibility You Can trust Across Every Platform

What Can You Expect From Our Team?

  • Most Trusted

    We have earned the trust of over 50K customers and have the most 5-star reviews of any Home Service Company.
  • Most Experienced

    Our team stands on the heritage of 4 generations of industry leadership.
  • Most Convenient

    We know that plumbing and HVAC issues are not fun or enjoyable, so from the moment you call, you will be greeted by a friendly and professional office member who will treat you with care and empathy. One call can solve all your home service needs – fast!
  • Our Level of Passion and Care

    You won’t find another company that cares about you as an individual and values your property the way we do. We treat you and your home with the utmost respect, and our technicians and plumbers are extensively trained to provide the best services for your needs.
  • Our Willingness to Be Held Accountable

    That’s right—a contractor that wants to be held accountable! We operate with a 100% satisfaction guarantee. If for whatever reason you are not satisfied with your service, please reach out to the office and speak to a manager and we will do what we can to make it right!
  • schedule SERVICE today!

we’re hiring!

At Preferred Home Services, we prioritize not only happy customers, but happy employees, too. Enjoy competitive pay and benefits when you join our team!

WHY CHOOSE PREFERRED

Emergency Service When You Need It

We're here for you, even during unexpected situations

Transparent Pricing & Flexible Financing

No surprises, just clear costs and options that work for you

Fast, Local, and Reliable

Serving your neighborhood with speed and care

Friendly, Courteous Technicians

Our team treats your home like their own

Loved by Our Customers

Highly rated for quality, professionalism, and service

Trusted, Convenient, Experienced

A team you can count on, every time

READY TO EXPERIENCE
THE DIFFERENCE?

Check Out Some Local Projects Recently Completed in Your Area

TESTIMONIALS

Hear From Our Satisfied Customers

Rachel Irwin
20 hours ago
Caleb was fantastic; super thorough and so respectful. The whole experience was great!
Stephanie Galizia
20 hours ago
Had a great evaluation with Griffin King!
Michael Badger (Badger)
21 hours ago
These guys continue to impress every time I call them for something relating to my house.
Gene Baston
22 hours ago
Very pleased. Tech was very professional. Arrived on time , worked quickly, explained clearly, and didn’t leave a mess.
Tracy Scott
1 day ago
professional and detailed explanation of services rendered
Stephanie Taylor
1 day ago
We had our yearly service for our Tankless Hot Water. Sage was our service person and was amazing. He explained everything he was doing, answered questions and was very professional. I would suggest him and this company for services you need. I also get my HVAC system serviced yearly too with Preferred Home Services. I suggest you consider them for services you need.
Nancy Ross
1 day ago
Great experience. Answered all my questions and was very thorough.
John W. Adkins
1 day ago
Cassie and Dennis were proficient, efficient and attentive.
John W. Adkins
1 day ago
Scott H. is personable and professional. His service has continued to keep us as Preferred Home Services customers when needed. Highly recommend the Preferred team.
Joseph Magdalenski
2 days ago
Corey was excellent. Explained what was needed and he did it.
Melissa McKay Mitchell
2 days ago
Austin G. was fabulous, very knowledgeable, explained everything step by step, explained discounts. So happy with the work, I purchased a membership! Will always use Preferred Home Services for all of our needs.
Joe Nunzi
2 days ago
Needed electrical panel inspection. Technician was knowledgeable, efficient and courteous! I would recommend their services to my friends & family.
Angel Caban
2 days ago
Maddy was amazing! Very professional and efficient. I would recommend highly!
Mark Young
2 days ago
Very professional crew and high quality work performed.
Ted Copeland
2 days ago
I called Preferred with a broken tankless water heater on a Sunday. Not only did they come out, they had another unit in the truck ready to go. Matt, our technician, was top-notch. He explained the process before starting and answered all of our questions. His professionalism alone will make us call again. Thanks Matt!
Bob salegna
2 days ago
John was great, helpful and professional
Parker Lawson
2 days ago
Griffin was great. He went above and beyond. The kids loved him as well.
Emilie Lawson
2 days ago
Griffin K. went above and beyond for our HVAC services. We are very appreciative for the help!

    Credibility You Can Trust Across Every Platform

    Your Home Deserves The Preferred Difference

    Quality you can feel. Service you can rely on.