Smile Generator

What a great experience and an amazing product. After 17 years with Waldrop we are happy to be with Preferred Home Services and we feel like the customer matters again and we are not just a means to end for profit. By comparison the Waldrop-built A/C we had installed only lasted 6.5 years and was the wrong size for our house (1200 BTU unit for a 800 BTU space…how do you mess that up?). Also the customer service was night and day, as well as the competence of the technician when compared to Waldrop. Thank you all so much!

The technician was very knowledgeable.he was polite and well mannered. The overall experience was awesome!

Austin was very helpful and professional in explaining products and procedures to us. Thank you!

Plumbing problem fixed quickly and efficiently. They were anle to send someone out the same day I called. Representative was courteous and professional. Price point was comparable to other services performed in the past by different company. Recommend!

Again, Preferred is #1! Always thorough Always 100% professional in every way You can trust them Prompt, thorough, reasonably priced. Thank you.

Josh did a fantastic job and explained the service provided thoroughly!

The schedulers call and set up a date for my hvac, plumbing and electrical inspections and when the day comes they cancel all or one of them. They have no regard for the customers time. I had an electrical inspection already today. The plumbing inspection has been canceled and rescheduled. The hvac is still on for today. We'll see. The young man that did my electrical inspection was very nice and professional. I think the installation for 5 fire alarms was overpriced.

Awesome customer service! Adam Kelly did a great job with our AC maintenance service. He also provided understandable information about our system as well as getting us signed up for a service plan that will keep us on top of inspection and future maintenance needs. Many thanks to Preferred Home Services.

Nick was professional and kind. Got the job done quickly and honored a special deal pricing that was advertised. I would use them again.

Nice guy. Did a good job

Garrett did a great job.

Always a great experience

Tech was on time , courteous, commutative after the service call was completed , sharing what he found and provided exactly the service we have come to expect from Preferred.

Our tech was on time, professional and friendly!

Excellent service. Very detailed explanations.

Cara was very professional. She followed through until she found the problem and quickly fixed it. Thanks Cara

Great and friendly service.

Incredible work ethic - fair pricing, excellent workmanship for an entire HVAC install. Very glad to have landed with Preferred. Mike Cotto was our consultant and Connor and Lucas were install - all exceptional!