The Most Trusted Name in Plumbing, Heating, AC & Electrical in Charleston & Beyond

Neighbors Serving Neighbors. Built on Experience and Focused on You.
Here at Preferred Home Services, we’re proud to have earned a reputation as one of Charleston’s top plumbing and HVAC companies, and we take our commitment to our customers seriously. We believe that happy team members lead to happy customers and that every call and every customer matters. When you reach out to us for routine plumbing services, electrical repair, heating system installation, or even emergency air conditioner repairs, you’ll be treated to friendly, professional, and fast service from our experienced team. We’ve tackled thousands of jobs—over 60,000 to be exact—and we are fully prepared to help you with your home service needs!

Real Clients with Real Results.

What makes Preferred Home Services the best choice for your home’s plumbing or HVAC needs? Simple—check our reviews on Facebook, Yelp and Google! We are the highest rated home service company with the most positive customer reviews in the Charleston area. When choosing a heating, AC, or plumbing company, there’s no better way to know you’re getting the best service than real life customer feedback.

Credibility You Can trust Across Every Platform

What Can You Expect From Our Team?

  • Most Trusted

    We have earned the trust of over 50K customers and have the most 5-star reviews of any Home Service Company.
  • Most Experienced

    Our team stands on the heritage of 4 generations of industry leadership.
  • Most Convenient

    We know that plumbing and HVAC issues are not fun or enjoyable, so from the moment you call, you will be greeted by a friendly and professional office member who will treat you with care and empathy. One call can solve all your home service needs – fast!
  • Our Level of Passion and Care

    You won’t find another company that cares about you as an individual and values your property the way we do. We treat you and your home with the utmost respect, and our technicians and plumbers are extensively trained to provide the best services for your needs.
  • Our Willingness to Be Held Accountable

    That’s right—a contractor that wants to be held accountable! We operate with a 100% satisfaction guarantee. If for whatever reason you are not satisfied with your service, please reach out to the office and speak to a manager and we will do what we can to make it right!
  • schedule SERVICE today!

we’re hiring!

At Preferred Home Services, we prioritize not only happy customers, but happy employees, too. Enjoy competitive pay and benefits when you join our team!

WHY CHOOSE PREFERRED

Emergency Service When You Need It

We're here for you, even during unexpected situations

Transparent Pricing & Flexible Financing

No surprises, just clear costs and options that work for you

Fast, Local, and Reliable

Serving your neighborhood with speed and care

Friendly, Courteous Technicians

Our team treats your home like their own

Loved by Our Customers

Highly rated for quality, professionalism, and service

Trusted, Convenient, Experienced

A team you can count on, every time

READY TO EXPERIENCE
THE DIFFERENCE?

TESTIMONIALS

Hear From Our Satisfied Customers

Windy Schleutker
20 hours ago
Matthew Sanders was very professional and explained all issues he found and provided detailed options for the repairs.
Bill Jeanguenat
20 hours ago
Quick, clean, efficient and professional. I would call again on plumbing and assume electricians are same high level.
Joshua Addington
20 hours ago
Dennis did a fantastic job. Would highly recommend
esm p
21 hours ago
Preferred is always great, and Maddie was excellent!
James Adams
21 hours ago
Excellent Service. Capacitor was a little out of range. Decided to have it changed. $451 discounted price. Ridiculous.
Raoul Calimlim
21 hours ago
Jacob did a wonderful job. Spent time In cleaning our AC package units. The funny smells disappeared so far and hoping it stay that way forever. Thank you Jacob for providing us the results we expected for both units.
ba0700
21 hours ago
The tech, Adam, took a few minutes to establish a rapport with me before getting down to business and checking out my a/c unit. He found that the compressor was pulling too much current at startup. He took care of it and showed me the difference on his meter. He also took care of one other minor issue.
Renate Malejka
2 days ago
Chase did a great job cleaning the blower motor of our unit! Took motor out and cleaned and disinfected it! Well worth the money! He also is super pleasant to deal with - such a calm nature that by dogs did not even bark once the whole time he was there. Hole if I need this service again , he will still be available!
Shannon Rochester
2 days ago
Thank you to Thomas P. for your excellent service!! You’re the best! 😊
Elma Schurlknight
2 days ago
Great service from ola!!!
Joe Liggero
2 days ago
Had Preferred Home Services out for a major plumbing project — new Navien tankless, Halo H2zero Ultimate whole-house filtration, Caleffi pressure-reducing valve, and a sediment polishing filter. From the initial diagnosis with Maddie to the install crew on the day of, the whole experience was professional and thorough. Maddie took the time to walk through every issue — vibrating PRV, undersized tankless, low pressure, and sediment — and laid out options without pressure. The install crew showed up on time, worked clean, and the finished plumbing layout is genuinely well done. They added isolation ball valves throughout, which means I'll never have to shut down the whole house for routine filter changes or service. That's the kind of detail that separates a real plumber from a parts-swapper. The hot water delivery is dramatically better, pressure is finally where it should be, and the kitchen faucet that used to take two minutes for hot water is now near-instant. Pricing was fair for the quality of equipment and workmanship, and the bundling made the math work. Will absolutely use them again. Ask for Maddie
Vincent Avello Jr.
2 days ago
Jacob was outstanding, he gave us several options and fixed the problem within the hour. He also gave us several suggestions tgat will help prevent any future recurrence. Truly trusted this young man and would highly recommend his services. As usual the preferred team came thru again. Thanks again
Andrew Male
2 days ago
Jacob was great and a true pro and gave great advice and was good conversation
Andrea Scherlin
2 days ago
Technician was great. He was on time, very thorough, and notified us about military discount for the service plan and signed us up on the spot.
Tim Renner
2 days ago
Very nice tech. He made sure I was aware of everything going on and what needed to be done.
chris mclean
2 days ago
Worked in the rain to find the problem and solved it without issues.
suzanne auld
3 days ago
Jacob, Chris, and Mac (and the entire rest of their team) absolutely worked like madmen to completely re-plumb my 1066 house. They had their work cut out for them, yet they seemed to enjoy every moment of it. Seldom have I experienced such great work ethic across a whole team of individuals. 5 stars plus some. Bravo, gentlemen, and thank you for fixing my house! 🙏🏻🙏🏻🙏🏻
David Champagne
3 days ago
Repaired a leaking toilet that was messing up the ceiling below. The came by quickly and repaired it quickly.

    Credibility You Can Trust Across Every Platform

    Your Home Deserves The Preferred Difference

    Quality you can feel. Service you can rely on.