The Most Trusted Name in Plumbing, Heating, AC & Electrical in Charleston & Beyond

Neighbors Serving Neighbors. Built on Experience and Focused on You.
Here at Preferred Home Services, we’re proud to have earned a reputation as one of Charleston’s top plumbing and HVAC companies, and we take our commitment to our customers seriously. We believe that happy team members lead to happy customers and that every call and every customer matters. When you reach out to us for routine plumbing services, electrical repair, heating system installation, or even emergency air conditioner repairs, you’ll be treated to friendly, professional, and fast service from our experienced team. We’ve tackled thousands of jobs—over 60,000 to be exact—and we are fully prepared to help you with your home service needs!

Real Clients with Real Results.

What makes Preferred Home Services the best choice for your home’s plumbing or HVAC needs? Simple—check our reviews on Facebook, Yelp and Google! We are the highest rated home service company with the most positive customer reviews in the Charleston area. When choosing a heating, AC, or plumbing company, there’s no better way to know you’re getting the best service than real life customer feedback.

Credibility You Can trust Across Every Platform

What Can You Expect From Our Team?

  • Most Trusted

    We have earned the trust of over 50K customers and have the most 5-star reviews of any Home Service Company.
  • Most Experienced

    Our team stands on the heritage of 4 generations of industry leadership.
  • Most Convenient

    We know that plumbing and HVAC issues are not fun or enjoyable, so from the moment you call, you will be greeted by a friendly and professional office member who will treat you with care and empathy. One call can solve all your home service needs – fast!
  • Our Level of Passion and Care

    You won’t find another company that cares about you as an individual and values your property the way we do. We treat you and your home with the utmost respect, and our technicians and plumbers are extensively trained to provide the best services for your needs.
  • Our Willingness to Be Held Accountable

    That’s right—a contractor that wants to be held accountable! We operate with a 100% satisfaction guarantee. If for whatever reason you are not satisfied with your service, please reach out to the office and speak to a manager and we will do what we can to make it right!
  • schedule SERVICE today!

we’re hiring!

At Preferred Home Services, we prioritize not only happy customers, but happy employees, too. Enjoy competitive pay and benefits when you join our team!

WHY CHOOSE PREFERRED

Emergency Service When You Need It

We're here for you, even during unexpected situations

Transparent Pricing & Flexible Financing

No surprises, just clear costs and options that work for you

Fast, Local, and Reliable

Serving your neighborhood with speed and care

Friendly, Courteous Technicians

Our team treats your home like their own

Loved by Our Customers

Highly rated for quality, professionalism, and service

Trusted, Convenient, Experienced

A team you can count on, every time

READY TO EXPERIENCE
THE DIFFERENCE?

Check Out Some Local Projects Recently Completed in Your Area

TESTIMONIALS

Hear From Our Satisfied Customers

Michelle Cromer
3 days ago
I called this company today just to see if o can get an appointment for my dishwasher and my service technician Chris Crawford was amazing he explained more about the service that the company offers I called for one thing and end up getting a membership and also got my hot water tank drained out today I’m very happy with my service today and will be telling my family and friends about this company.. Thank You Chris Crawford …
Briana Alessi
3 days ago
Griffin was fantastic and so professional! I highly recommend this company!
Michael Martino
3 days ago
I had a great experience with Joe from Preferred Home Services – Domino. He was professional, punctual, and clearly knowledgeable about his work. He took the time to explain everything in a way that made sense and made sure the job was done right the first time. What stood out most was his attention to detail and willingness to go the extra mile to ensure everything was working perfectly before he left. It’s not always easy to find someone reliable, but Joe definitely delivered. Highly recommend Joe if you’re looking for quality service you can trust!
Zack Henderson
3 days ago
Tech jay was great, he focused specifically on the problem and didn’t try to up sale anything. Problem is solved for a reasonable price.
E R
3 days ago
Garrett was great! Helpful, professional, and efficient! Diagnosed and fixed the problem right away.
Heather Ley
3 days ago
We had our pre-summer HVAC inspection with Griffin today and he was great!
Clyde
3 days ago
Chris did an excellent timely job.
Larkin Williams
3 days ago
Mr. Austin with Preferred Home Services always does an OUTSTANDING JOB on our plumbing repairs so we ALWAYS request his services when we need repairs done to our home!☺️👍🏿!!
Nikki Young
3 days ago
Griffin was top notch very polite very friendly. He explained the issues we had very thoroughly an overall great experience he came on time. I really appreciate the support.
Valarie O
3 days ago
This morning we had the privilege of having our toilet issue resolved by Dee, a very pleasant , well informed technician with the work well done in record time. It's so good to know that he is efficient and that the job really matters. It's a blessing.
Patricia Megela
3 days ago
Caden was very nice and did good work.
Ellen J Matheson
3 days ago
Awesome company. Polite, courteous, cost conscious, and local. I will definitely call Preferred Home Services whenever I have need for their services and will certainly recommend them to family and friends.
Peggy Romagnolo
4 days ago
Thomas was great.He did a very good job. He is a very pleasant man. He is an asset to your company.
Nanci Pena
4 days ago
It was my annual maintenance check for my HVAC unit.
Elizabeth Svisco
4 days ago
Had a great experience with this team! They were polite, respectful, timely, and explained their craft well to me. They are hard workers and cleaned my home up pristinely. I worked most closely with Felix, Noah, Chris, and Brian. I would recommend them!
Tracey Hallums
4 days ago
Xavier Diaz was very Professional from start to finish. He was very detailed in Explaining the details of the services..
Don Lundy
4 days ago
Two days before the snowfall, our downstairs heater stopped working. It had frozen over. Stephen quickly responded and found the problem. It was a part that needed to be shipped, however, as soon as it came in, he was on the way to put it in and have us back up and running. Steven is a tremendous technician and knows the ins and outs of air-conditioning/heat pumps. I could not have asked for a better technician or a better company. These guys rock!
Daniel Callaway
4 days ago
The customer service rep who called to schedule was polite and positive, but the star of the show was our plumber, William. He executed very logical troubleshoot, drove an hour away to get parts, came back and the obvious solve didn’t work, but the problem then didn’t make sense. He reviewed our other possible options including replacing the faucet in question, but kept plugging away at it on professional instinct. He got in his car to leave, came back to the front with a Eureka moment. He found the culprit of our problem, a restrictor piece the size of a pea that had broken (a low probability problem) and got us back up and running. Excellent job, good dude, highly recommend.

    Credibility You Can Trust Across Every Platform

    Your Home Deserves The Preferred Difference

    Quality you can feel. Service you can rely on.