Serving Charleston & Greenville Areas
Trusted by 7828+ Customers
About Us
Charleston and Greenville's Family-Owned Plumbing, HVAC, and Electrical Service Company
Neighbors Serving Neighbors. Built on Experience and Focused on You.
Preferred Home Services is a family-owned business specializing in providing the highest-quality plumbing, air conditioning, heating, and electrical services for homeowners in the Charleston and Greenville areas. From Upstate to the Lowcountry, our commitment to our customers remains the same. We believe that happy team members lead to happy customers and that every call and every customer matters.
When you reach out to us for routine plumbing services, electrical repair, heating system installation, or even emergency air conditioner repairs, you’ll be treated to friendly, professional, and fast service from our experienced team. We’ve tackled thousands of jobs (over 60,000 to be exact) and we are fully prepared to help you with your home service needs!
Real Clients with Real Results.
What makes Preferred Home Services the best choice for your home’s plumbing or HVAC needs? Simple—check our reviews on Facebook, Yelp and Google! We are the highest rated home service company with the most positive customer reviews in the Charleston area.Credibility You Can trust Across Every Platform
What Can You Expect From Our Team?
Most Trusted
We have earned the trust of over 50K customers and have the most 5-star reviews of any Home Service Company.Most Experienced
Our team stands on the heritage of 4 generations of industry leadership.Most Convenient
We know that plumbing and HVAC issues are not fun or enjoyable, so from the moment you call, you will be greeted by a friendly and professional office member who will treat you with care and empathy. One call can solve all your home service needs – fast!Our Level of Passion and Care
You won’t find another company that cares about you as an individual and values your property the way we do. We treat you and your home with the utmost respect, and our technicians and plumbers are extensively trained to provide the best services for your needs.Our Willingness to Be Held Accountable
That’s right—a contractor that wants to be held accountable! We operate with a 100% satisfaction guarantee. If for whatever reason you are not satisfied with your service, please reach out to the office and speak to a manager and we will do what we can to make it right!
schedule SERVICE today!
we’re hiring!
At Preferred Home Services, we prioritize not only happy customers, but happy employees, too. Enjoy competitive pay and benefits when you join our team!
WHY CHOOSE PREFERRED
Emergency Service When You Need It
We're here for you, even during unexpected situations
Transparent Pricing & Flexible Financing
No surprises, just clear costs and options that work for you
Fast, Local, and Reliable
Serving your neighborhood with speed and care
Friendly, Courteous Technicians
Our team treats your home like their own
Loved by Our Customers
Highly rated for quality, professionalism, and service
Trusted, Convenient, Experienced
A team you can count on, every time
READY TO EXPERIENCE
THE DIFFERENCE?
TESTIMONIALS
Hear From Our Satisfied Customers
Marcus Hatley
3 days ago
Bryson is a great guy ! Great customer service.
Pete Brushaber
3 days ago
Bryson came out cleaned out line and repaired long term damage. Very friendly and professional.
Latonya Kennedy
4 days ago
Bryson came to assist with our kitchen faucet leak. He was knowledgeable and thoroughly explained to us what had happened that caused the leak. He worked up a quote for us and made sure we understood. He never seemed annoyed or in a hurry to finish the job even though it was getting late. Although I'm not sure whether we paid a reasonable price, I can speak to his customer service being exceptional and that alone can make the difference in feeling good about the price you pay.
Martha Lucas
4 days ago
The service tech was great! So thankful for his help.
J Bairrie
4 days ago
A tree fell and crushed my outside unit. It was only 6 months old. I called Preferred and they came out by midafternoon. LD worked very hard to at least get me ac until a new unit could be installed. I felt like I was treated like family. He went out of his way to help me even calling in sales for a new unit. Earl showed up around an hour later and was fortunate to get a new unit the next morning. Dustin Cooper was here early and had it up and running in just a few hours with a brand-new system. They entire disaster was eased by Preferred staff who worked to get me a resolution. Amazing.
J Bairrie
4 days ago
Preferred has always performed above and beyond. They do the job right the first time. The price is explained up front and there are no surprise additions. I will stay with Preferred going forward.
Ann Dawson
4 days ago
Lightning strikes last week left me with 3/4 breakers and surge protector needing replacement. Tony M (2nd visit to me) and Van were on time, checked the breaker panel, and took care of the issues quickly. Then checked each outlet inside and out to be sure there were no surprises. ⭐️⭐️⭐️⭐️⭐️
For Tony, Van, and Pref Services
For Tony, Van, and Pref Services
Judy Jowers
4 days ago
🙂 Our plumbers (Ryan and Skyler) were awesome 🙂
Christopher Brown
4 days ago
Was fast, knowledgeable and affordable.
Kevin Boyd
4 days ago
Scott is definitely the man!!!
Elizabeth Daniel
5 days ago
2021: Installed lots of gas lines for our appliances! Very happy with everything.
8/2026: Corey Breaux did an excellent job replacing my blower motor under warranty. He explained so much for my understanding. 😊 He had very nice manners which made it a pleasure to have him working at my home.
8/2026: Vince was an amazing manager for my new ductwork and repairs! This company does quality work.
8/2026: Corey Breaux did an excellent job replacing my blower motor under warranty. He explained so much for my understanding. 😊 He had very nice manners which made it a pleasure to have him working at my home.
8/2026: Vince was an amazing manager for my new ductwork and repairs! This company does quality work.
Terri Josephson
5 days ago
After a great experience with Preferred Home Services installation of a tankless water heater and whole house water filter system, we called them to clean and service our air-conditioning units. The technician that came out, Ben was very pleasant, professional, and described everything that he did and what needed to be done. This is a professional and well run company.
Theresa Josephson
5 days ago
Both Dennis and Gabe were professional and communicated well, letting us know what they needed to do and explaining how they were going to do it. I also want to give a huge shout out to Tara who facilitated our purchase and, although it took several months to complete the sale due to issues with the sale of our house, she never pressured us to get the deal done. Thank you to a great team.
Janet Coyne
5 days ago
LB came on time, was professional and thoroughly checked out our system, then fixed it! Could not have asked for a nicer person, who came out in the heat and humidity.
Beth Scott
5 days ago
Very respectful technician and did a great job explaining the issue with our system.
Sullivan
5 days ago
Bryson was fantastic! I highly recommend him for your service needs.
Brian Lopez
5 days ago
Needed a plumber fast and had one at my house within 3-4 hrs and job completed in 1/2 hour or less. Thanks for getting me out of a jam
Credibility You Can Trust Across Every Platform
