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When you contact Preferred Home Services, you are reaching out to one of Charleston’s most trusted names in plumbing, heating, AC, and electrical services. Every call matters to us, and our experienced team is committed to providing fast, professional, and friendly service whether you need routine maintenance, repairs, installations, or emergency help. With over 60,000 jobs completed and the highest-rated reviews in the Charleston area, you can feel confident you are in good hands. Reach out today and let us take care of your home service needs.

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TESTIMONIALS

Hear From Our Satisfied Customers

Jocelyn Whaley
2 days ago
Will Smith was my second technician of the day. The other techs just came in, look at everything and said they couldn't fix my toilet or sink. I called Preferred and a hour and a half later Will was at my house. In less than thirty minutes my toilet and sink was unclogged, and the waterin the kitchen was running fine. Will is a wobderful technician. I'm planning to stick with preferred.
Daniel Swanson
2 days ago
Excellent experience with the plumbing team today. Job was completed quicker than I expected and very professional service. Have never had a bad experience over the years of hiring Preferred Home Services for any plumbing/ electrical/ or HVAC technicians. Special thanks to Chris for keeping me updated as the project progressed!!
Brandon Adams
2 days ago
Griffin was very nice and professional and broke down our HVAC maintenance issues clearly.
Pam Kleier
2 days ago
Great A/C guys with lots of experience.
MW Hushion
2 days ago
Caleb was on time and checked everything on our HVAC . He was great at explaining how everything was working. I never had a system breakdown because PREFERRED HOME SERVICES is the best at helping you take care of your home. They never try too sell you anything, just let you know how your system is working and make recommendations. I use them for my HVAC , would not hesitate to call them for any other repairs I might need. They take care of everything! All the technicians are great.
William MacDonald
2 days ago
Preferred company is always a "customer first" business. They aim to please. Plumber Jesse worked very hard to complete a job that required much difficult work. He did it right and cheerfully. My crisis moment was resolved. 👍
Sakima Mcrae
2 days ago
I want to recognize and thank the team for their exceptional responsiveness—from the initial service call to scheduling and final repair execution. This was, without question, the fastest and most efficient maintenance service I’ve experienced. Based on this level of performance, I would highly recommend doing business with Preferred at any time. Moving forward, I will be designating them as my preferred vendor. Outstanding work by the entire team.
Yvonne Bradley
2 days ago
My technician was very knowledgeable and professional
Hannah Buzhardt
3 days ago
Excellent same day service. Our technician, Dee, was extremely knowledgeable and experienced to handle the drain problem we were having! Upfront pricing, no surprises. Highly recommend and will use in the future for any plumbing/drain needs.
Patricia Rodgers
3 days ago
Nice, kind young guy...excellent work 👍
Sue Sitler
3 days ago
Danny was great! Found a couple of "should repair" and took care of them. Had fun conversations about wrestling.
jehad Karriem
3 days ago
John was professional, prompt, & very personable. He is very knowledgeable and able to explain the issue clearly. We plan to request John for any future issues.
Susan Strong-Mahuka
3 days ago
Dennis was the absolute best. Preferred Home Service is highly recommended by me having great customer service and very knowledgeable and personable technicians.
Barbara Paroby
4 days ago
We were in need of a plumber and Preferred Home Services was able to get a plumber to us within an hour of calling. Chris was able to fix our issue that day! Very thankful for his expertise!
Debbie Shafer
4 days ago
Lee and Johnathan were excellent. The went over and above to accomplish our water hose problem. I would definitely use Preferred Home Services again and would be happy to have Lee and Johnathan to help us.
Ron Tamaccio
5 days ago
Outstanding service! Excellent pricing, espeially for vets
Shelly Downing
5 days ago
I absolutely loved my plumber. He is very knowledgeable and explained everything to me.
Amy M
5 days ago
Quick, efficient, and excellent customer service. Starts the minute you call, until the end of your service! Highly recommend! They have helped us on multiple occasions!

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