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When you contact Preferred Home Services, you are reaching out to one of Charleston’s most trusted names in plumbing, heating, AC, and electrical services. Every call matters to us, and our experienced team is committed to providing fast, professional, and friendly service whether you need routine maintenance, repairs, installations, or emergency help. With over 60,000 jobs completed and the highest-rated reviews in the Charleston area, you can feel confident you are in good hands. Reach out today and let us take care of your home service needs.

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TESTIMONIALS

Hear From Our Satisfied Customers

Chandria Maze
2 days ago
At the last minute, my air went out!. We called Preferred Home Services and they were there within 2 hours. He repaired it super fast. I am forever grateful.
Teresa Bennett
2 days ago
Preferred Home Services was a great experience for us. The company was very responsive and communicated well. Our technician, Joe, was knowledgeable and friendly and solved our issue promptly. We will use them again.
John Harmon
2 days ago
Always style and grace!
Matt Hulse
2 days ago
Drew took incredible care of us. He took a look at our HVAC when we were having some cooling issues and was able to diagnose the problem quickly. Thankfully it was an easy fix that didn't cost a thing! It's so nice to know that there are helpful and reliable people in this business still. It's just an added bonus that he's an incredibly kind person. We're going to ask for him specifically if we have any issues in the future! Thanks Drew!!
Marilyn Lyren
2 days ago
Our experience as always with your company has been excellent. Dylan Steger was polite and most respectful of our residence. He and his partner were so efficient and repaired all of the electrical plugs in the house. I have one suggestion perhaps you could purchase those.Hand held portable vacuum. Then they could clean up the powder and stuff that drops onto the carpet floor. That would set you way above anybody else. Thank you so much for listening. Please tell him how much we appreciated his work. OK
Sean Shrum
2 days ago
Garrett was very professional and very thorough and explained everything he did and what was recommended. I highly recommend Preferred Home Services for any of your HVAC needs
Matt Cannon
2 days ago
Preferred is a great company to work with. I have used them multiple times with positive results. The staff are friendly and professional. They let you know exactly who is coming to perform the work. Darian did a wonderful job. He completed the task as intended and was respectful of my home and my time. I will definitely be using them again if needed in the future.
Kathy Powell
2 days ago
Nick was neat, tidy, and efficient in repairing the toilet leak and resetting the toilet. I appreciate that he used disinfectant.
ola tackett
3 days ago
Joe N. Is the best plumber I have ever had! He was very personable and professional! He started by going over the agenda for the visit to ensure that all expectations were managed and there would be no surprises during our appointment. He flushed my tankless water heater making some plumbing related suggestions to help me save money by mitigating future repairs by changing some of the things we do in our home. He ensured that the work area was cleaned up after work was complete and even provided me plumbing related options to make my home better, save money, and improve my overall quality of life making sure I was aware of available financing for any needed repairs or enhancements that I may be interested in if needed. He never came across like he was selling me something. He just wanted to be there for what we needed! He even let me know that Preferred is a whole home service company offering hvac and electrical servicing as well! I will only have Joe N. take care of our families plumbing needs and Preferred for any other home services from now on!
Laurence Mudge
3 days ago
Chris Crawford was an excellent technician
Darlene Skusa
3 days ago
I called preferred home services due to our digital HVAC board was dead. My husband found it was the battery that caused the board to go out. We informed our technician, Danny, of this when he arrived. He reset the board and proceeded to check the in and outside of our house. Danny took pictures of everything and sat down with us to explain what he found. Danny was professional, friendly, theral, informative and just a nice guy. We were not happy about the result of this inspection due to finances. Danny gave us a written report of 3 ways to choose from so we have an idea of the cost. We appreciated Danny coming the same day I called.
Blondell Kidd
3 days ago
The service rep was very courteous and professional.
Jim Burton
3 days ago
Chris was prompt and did an amazing job. Would highly recommend Preferred Home Services. Thanks again Chris.
Daniel Callaway
3 days ago
Second time using them in a month, this time for water heater maintenance. Felix came in was fast, clear, and professional. Caught the special for the service as well, which got us a deal.
sean green
3 days ago
Dee was absolutely wonderful. Thank you very much!
Daniel Gosselin
3 days ago
Both technicians did an excellent job. Explained everything and showed me what they did. 5 stars!!
Kathleen Bay
4 days ago
It is easy company to deal with. From people on phone to the tech everyone verypleasnt & helpful.

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