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When you contact Preferred Home Services, you are reaching out to one of Charleston’s most trusted names in plumbing, heating, AC, and electrical services. Every call matters to us, and our experienced team is committed to providing fast, professional, and friendly service whether you need routine maintenance, repairs, installations, or emergency help. With over 60,000 jobs completed and the highest-rated reviews in the Charleston area, you can feel confident you are in good hands. Reach out today and let us take care of your home service needs.

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TESTIMONIALS

Hear From Our Satisfied Customers

Audrey Tankersley
3 days ago
Ryan was great! Very professional, friendly, and efficient.
Emily Knepper
3 days ago
Felix our technician was very knowledgeable and professional. He explained the problem and potential solutions clearly and fixed the issue very quickly.
Alvin Clark
3 days ago
I have received excellent service from this company whenever I needed them. Smart technicians and on time . Very well pleased.
J Shupert
3 days ago
I have nothing but wonderful things to say about Preferred! They have the best team in town, they are all super friendly, professional, and knowledgeable. Griffin especially is fantastic. He was timely and patient, even working around my work meeting that went unexpectedly long. He took time to explain everything, even though we recently replaced our AC he checked everything and ensured it’s up to par! I love having peace of mind.
Carol Moore
3 days ago
Heard about their $69 special on the radio. Our sink had been clogged for months. We tried everything. It took Parker and Gabe a lot of hard work and problem solving, but they got the job done!!! They were very polite and helpful. Thanks!!
Loretta Barker
3 days ago
Needed maintenance on our ejector pit. Quick clean service with detail explanations and pictures. Jesse was friendly and knowledgeable
Julian Johnston
3 days ago
Tech was professional and polite.
Patricia Howell
3 days ago
Excellent service from technician Jesse Webb.
Monique Lewis
4 days ago
Turner did a great job. He was professional, respectful and knowledgeable. He took the time to assess the situation and provided a reasonable quote. I am glad he told me about the membership plan, which I joined. Overall I am very pleased with the hose bib replacement and the customer service delivered during the repair work.
Jane Price
4 days ago
Serviceman was very nice. Preferred Home Services have been servicing my HVac in Charleston for years. I have always been happy with their service. I highly recommend them.
Theodore Hampton
4 days ago
The preferred service technician was professional and provided outstanding customer service. Technician check our ac/heating system; perform the necessary maintenance/repairs. Job Well Done!
Bob Trout
4 days ago
Dee arrived on time and snaked out my clogged drain in the kitchen, which was backed up for a couple days. He cleared out the clog and gave me some tips about garbage disposals, and what to put down there and not to put down there and how to keep them clean. Dee was very professional and did a great job. Thank you.
Greg Szabo
4 days ago
Great job of diagnosing and repairing multiple units in house recently purchased.
Frank Triolo
4 days ago
Mathew was great, very knowledgeable and professional. He is very thorough and takes the time to explain everything. Did a great job!!
Michele Hughes
4 days ago
Very courteous and professional. Griffin answered my questions and offered professional suggestions regarding air quality.
Paul Dodsworth
4 days ago
Dan Coston did a great job. Explained what he was going to check and then explained the options on work recommended.
Logan Butler
4 days ago
Darian was great. Super friendly, helpful and easy to work with. He showed up on time and was able to quickly fix a couple of small plumbing issues at my home, in addition to servicing my tankless water heater.
Ted Morrow
4 days ago
May 14 Good visit with Ola. Professional, informative visit. No pressure but good information and plan for the future. Thanks Ola. Previous visit Jacob Carlton was great. He is very professional, efficient, and knowledgeable. One of our best experiences with Preferred.

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